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Informatica LLC

Informatica Product 360

Composite Score

8.0 /10

CX Score

8.4 /10

25 Reviews Write a Review

What is Informatica Product 360?

Use Product 360 to more efficiently acquire, manage, and publish relevant, trusted, and rich product content, anywhere. Product 360 can drive next-generation omnichannel product experiences, increase productivity, and streamline compliance.

Company Details

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Awards & Recognition

Informatica Product 360 won the following awards in the Product Information Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

9 Top Rated Capabilities

7 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

5 Top Rated Capabilities

4 Top Rated Features

2024

Strategy and Innovation
Product Impact

2024

2 Top Rated Capabilities

3 Top Rated Features

2023

Product Impact

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Informatica Product 360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Informatica Product 360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Informatica Product 360?

0% Negative

2% Neutral

98% Positive

Pros

Caring
Acts with Integrity
Security Protects
Helps Innovate

Feature Ratings

Average 81

Master Record Management

Role-Based Access Management

Data Export

Customer Experience Management

Product Categorization & Relationships

Integration

Workflow and Approval Management

Advanced Search and Filtering

Digital Asset Management

Business Process Automation

Product Data Analytics

Vendor Capability Ratings

Average 83

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Informatica Product 360 Reviews

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

the swiss army knife within the pim systems

Likeliness to Recommend

10 /10

Pros

Includes Product Enhancements
Helps Innovate
Performance Enhancing
Unique Features

Cons

Less Effective Service
Vendor's Interest First
Less Generous

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2022

Great tool for organization.

Likeliness to Recommend

6 /10

Pros

Effective Service
Continually Improving Product
Performance Enhancing
Trustworthy

Cons

Vendor's Interest First
Charges for Enhancements
Commodity Features

Role: Operations
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2022

Not so easy to adapt but... Solid and reliable

Likeliness to Recommend

7 /10

Pros

Respectful
Client Friendly Policies
Continually Improving Product
Reliable

Cons

Less Performance Enhancing

How We Deliver

Events

Informatica Product 360

What is Informatica Product 360?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

Informatica Product 360 Ratings

86 Likeliness to Recommend

1 Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Informatica Product 360?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Customer Experience Management Ability to optimize customer experience based on customer profile and/or behaviour.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Business Process Automation The use of technology (AI, NLP, Machine Learning or others) to automate processes throughout an organization, which can help in changing product details.

Product Data Analytics Built-in functionality to analyze and aggregate product data including page views, purchases, basket information etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Informatica Product 360 Reviews

the swiss army knife within the pim systems

Likeliness to Recommend

Pros

Cons

Great tool for organization.

Likeliness to Recommend

Pros

Cons

Not so easy to adapt but... Solid and reliable

Likeliness to Recommend

Pros

Cons

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Schedule Your Call

1
Since last award

Feature Ratings

Master Record Management

Role-Based Access Management

Data Export

Customer Experience Management

Product Categorization & Relationships

Integration

Workflow and Approval Management

Advanced Search and Filtering

Digital Asset Management

Business Process Automation

Product Data Analytics

Vendor Capability Ratings

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement