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Singlewire Software

InformaCast

Composite Score
7.4 /10
CX Score
7.6 /10
Category
InformaCast
7.4 /10

What is InformaCast?

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides that speed and reach needed to share the right information, with the right people, at the right time.

Company Details


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Awards & Recognition

InformaCast won the following awards in the Emergency Notification category

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InformaCast Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on InformaCast.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love InformaCast?

8% Negative
6% Neutral
86% Positive

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 82

Message Status Reporting

89

Single Sign-On (SSO)

87

Contact Information Encryption

86

Scheduled Messaging

85

Voice Recorded Alerts

85

Weather Alert

84

Sequential Processing

83

Conference Call Support

82

Location-Based Notification

82

Distribution Lists

82

Multi-Channel Mass Notification

82

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Data Integration

82

Vendor Support

82

Quality of Features

81

Ease of Customization

80

Usability and Intuitiveness

80

Ease of Implementation

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

InformaCast Reviews

Augusto V.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

“Great Product, even better Tech Support.”

Likeliness to Recommend

10 /10

What differentiates InformaCast from other similar products?

The ease of integration with our Phone system

What is your favorite aspect of this product?

The Technical support is fantastic and the easy web Interface.

What do you dislike most about this product?

Nothing I can think of

What recommendations would you give to someone considering this product?

Preparation is key the product has a lot of features.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Fast and easy way to alert employees

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Easy to use and maintain

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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