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Singlewire Software

InformaCast

Composite Score
7.4 /10
CX Score
7.6 /10
Category
InformaCast
7.4 /10

What is InformaCast?

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides that speed and reach needed to share the right information, with the right people, at the right time.

Company Details


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Awards & Recognition

InformaCast won the following awards in the Emergency Notification category

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InformaCast Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on InformaCast.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love InformaCast?

8% Negative
6% Neutral
86% Positive

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 82

Message Status Reporting

89

Single Sign-On (SSO)

87

Contact Information Encryption

86

Scheduled Messaging

85

Voice Recorded Alerts

85

Weather Alert

84

Sequential Processing

83

Conference Call Support

82

Location-Based Notification

82

Distribution Lists

82

Multi-Channel Mass Notification

82

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Data Integration

82

Vendor Support

82

Quality of Features

81

Ease of Customization

80

Usability and Intuitiveness

80

Ease of Implementation

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

InformaCast Reviews

Orengo M.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Best Tool For Mass Notifications

Likeliness to Recommend

9 /10

What differentiates InformaCast from other similar products?

What makes InformaCast different is that it reaches both mobile and on premises devices almost instant when sending notifications.

What is your favorite aspect of this product?

It is fast and comes with lots of customization features It is an affordable solution for business.

What do you dislike most about this product?

Never had any serious bad encounters with InformaCast

What recommendations would you give to someone considering this product?

The software has worked seamlessly as emergency business notification and I recommend it to other interested businesses.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Adonai G.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Why InformaCast Is The Best

Likeliness to Recommend

9 /10

What differentiates InformaCast from other similar products?

Sending notifications is fast and the tool allows customization

What is your favorite aspect of this product?

I have used InformaCast and it's fast and effective It's seamless to use and very accurate It sends notifications fast

What do you dislike most about this product?

No disregards for this software

What recommendations would you give to someone considering this product?

It has worked well and therefore I would recommend it to other businesses for emergency notifications and alerting

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Teddy T.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Consolidated Notifications Alert Tool

Likeliness to Recommend

9 /10

What differentiates InformaCast from other similar products?

InformaCast has concrete alerts, which allows firms management to know the exact actions in case some danger occurs.

What is your favorite aspect of this product?

InformaCast is competent in identifying a possible threat and this allows enterprises to remain helpful.

What do you dislike most about this product?

InformaCast is a stable and highly informative solution, that brings candid notification to the company players.

What recommendations would you give to someone considering this product?

InformaCast is a distinguished application that limits the damages that accidents or occurences can cause.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

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