What is IdeaScale?
IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world – not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IdeaScale?
Pros
- Respectful
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Idea Capture
Social Collaboration
Idea Segmentation
Advanced Search and Filtering
Application Integration
Idea Funnel
Idea Scoring / Evaluation
Dashboards, Analytics and Reporting
News Feed
Multiple Language Support
Customizable Branding
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Vendor Support
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IdeaScale Reviews
DR.GODFREY B.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2025
Easy way to collaborate
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
IdeaScale delivers a real-time whiteboard option that has a simplified dashboard.
What is your favorite aspect of this product?
It's ability to illustrate concepts and it's great tool to make simplified notes and sharing among other members.
What do you dislike most about this product?
There is no much dislike.
What recommendations would you give to someone considering this product?
The ease of demonstrating ideas to team members using IdeaScale.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Helps Innovate
CASEY W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
easy to work with
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
It is versatile.
What is your favorite aspect of this product?
It supports custom reporting and automated performance analysis.
What do you dislike most about this product?
Ideascale has limited features.
What recommendations would you give to someone considering this product?
Ideascale is flexible for collaborations.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Effective Service
Kathy B.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2025
Superb idea management platform
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
IdeaScale is a powerful and highly developed tool. Its placement and launching are very approachable. It is highly configurable to fit the distinctive needs of customization. It gives full control over the diverse idea stages, ranging from moderation to complete engagement. Its customer helpdesk is very responsive. So these are the reasons I chose this tool.
What is your favorite aspect of this product?
IdeaScale provides immediate and efficient customer service. It competently meets all essentials by giving innovative ideas. I also like its continuous update policies to improve its features. It facilitates with wide range of customization according to the needs of our inputs. It is very trustworthy software. Its collaboration features provides useful services while refining raw ideas. The dashboard is well-designed and managed.
What do you dislike most about this product?
I have faced a few challenges when I started using it, but now it is working efficiently and giving unexpected services. Its customer support is very polite and responsive.
What recommendations would you give to someone considering this product?
Ideascale is a top-tier innovation management platform. The user interface of IdeaScale is widespread and has a learning curve. It operates well if your strategies line up perfectly with its functioning.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
