What is IdeaScale?
IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world – not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IdeaScale?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Idea Funnel
Idea Capture
Idea Segmentation
Multiple Language Support
Mobile
Customizable Branding
Social Collaboration
News Feed
Idea Scoring / Evaluation
Application Integration
Advanced Search and Filtering
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Breadth of Features
IdeaScale Reviews
Karen M.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Dec 2022
Great product - please add video capabilities
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
Ease of use
What is your favorite aspect of this product?
Support team and new templates
What do you dislike most about this product?
Lack of video capture
What recommendations would you give to someone considering this product?
If you don't need video capture, this is your product!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Industry Specific Role
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Dec 2022
Intuitive and user-friendly interface!
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Caring
- Respectful
Michael M.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Dec 2022
Easy to implement with no impact on sophistication
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
The IdeaScale team provides effective technical guidance and inspirational thought partnership. Their collaborative spirit leads to helpful conversations with other peers and users of the platform.
What is your favorite aspect of this product?
The flexibility with creating different types of idea-generating campaigns. It's terrific to have ongoing campaigns that have continuous engagement and also have special time-limited campaigns that focus on a specific area or topic for more focused engagement. The mobile friendly features are fantastic and allow for real time empowerment of end users to contribute.
What do you dislike most about this product?
No major complaints! Ran into some technical issues that were more caused on my side than theirs, and they were incredibly patient and helpful.
What recommendations would you give to someone considering this product?
You will be surprised and satisfied with how quickly, thoughtfully, and effectively you get the ball rolling with IdeaScale. Be sure to consider the communication and "buy-in" strategy - in particular, how you will evaluate submitted ideas and communicate progress and updates on the work. IdeaScale makes it easy to get started and helps you think about longer-term implementation and engagement strategies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
