Ideanote Customer Reviews 2024

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Ideanote

Composite Score

8.2 /10

CX Score

8.3 /10

20 Reviews Write a Review

What is Ideanote?

Ideanote - a modern way of collecting, sharing and evaluating ideas. An Idea Management Platform designed to make your organisation more agile, creative and valuable. Ideanote is an Innovation-Led Growth Platform. Continuously collect, develop and act on the best ideas from employees and customers without any of the busywork. Ideanote's all-in-one platform makes it easy to deliver efficient idea management at scale and unify your teams and customers around your innovation as your greatest lever for growth.

Company Details

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Awards & Recognition

Ideanote won the following awards in the Idea Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

8 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Ideanote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ideanote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ideanote?

0% Negative

9% Neutral

91% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 89

Customizable Branding

Idea Capture

Social Collaboration

Idea Approval Workflow

Idea Funnel

Advanced Search and Filtering

Application Integration

Notifications

Idea Scoring / Evaluation

Idea Segmentation

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Average 88

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Ideanote Reviews

Johan M.

Role: Operations
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Best tool for keeping ideas efficiently

Likeliness to Recommend

9 /10

What differentiates Ideanote from other similar products?

It differs because it has a totally flawless interface in terms of UI. It also differs from others, because the tool is pleasant and fun to use, I really enjoy using it.

What is your favorite aspect of this product?

The simplicity of the UI also has the option to comment, vote and generate idea segmentation. I also really like the fact that performance reports can be generated, which seems to me to be a great added value for any company.

What do you dislike most about this product?

Sometimes, if there are a lot of ideas, the platform tends to get slow. It also doesn't have integration with any API except Zapier, it would be nice to see integrations with Slack.

What recommendations would you give to someone considering this product?

I recommend using this tool if you are looking for a simple, elegant way to build in scenarios such as developing, optimizing, and communicating ideas, it's crucial for teams and agile work models, Kanban, Scrumban, for example.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Marc M.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2022

Easy user feedback tool

Likeliness to Recommend

9 /10

What differentiates Ideanote from other similar products?

Ease of use

What is your favorite aspect of this product?

Simplicity and quality

What do you dislike most about this product?

Not as customizable as I would like sometimes

What recommendations would you give to someone considering this product?

For collecting user feedback and ideas this is absolutely perfect

Pros

Reliable
Respectful
Helps Innovate
Continually Improving Product

How We Deliver

Ideanote

What is Ideanote?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Ideanote Ratings

92 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Ideanote?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customizable Branding Tool allows user to apply its own branding to documents, web pages etc.

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Social Collaboration Connects users via social media features such as instant messaging, chats or comments and allow users to tag people, or use the like function to vote.

Idea Approval Workflow Workflow to approve or reject user ideas and provide automated updates and feedback on the status of their ideas as they move through the idea funnel.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes such as by date, group or segment and save filters for future use.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Notifications Get daily, weekly or monthly email or real-time notifications to stay informed on updates to your ideas.

Idea Scoring / Evaluation Ability to create customizable rating criteria and evaluate and/or score ideas.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ideanote Reviews

Johan M.

Best tool for keeping ideas efficiently

Likeliness to Recommend

Pros

Marc M.

Easy user feedback tool

Likeliness to Recommend

Pros

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Title

Feature Ratings

Customizable Branding

Idea Capture

Social Collaboration

Idea Approval Workflow

Idea Funnel

Advanced Search and Filtering

Application Integration

Notifications

Idea Scoring / Evaluation

Idea Segmentation

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features