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IBM

IBM Sterling Supply Chain Business Network

Composite Score

7.6 /10

CX Score

7.8 /10

23 Reviews Write a Review

What is IBM Sterling Supply Chain Business Network?

IBM Sterling® Supply Chain Business Network is a trusted, scalable business-to-business network that helps automate and orchestrate your supply chain processes and partner collaboration on a single cloud-based platform.

Company Details

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Awards & Recognition

IBM Sterling Supply Chain Business Network won the following awards in the Supply Chain Management category

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8 Top Rated Capabilities

5 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

6 Top Rated Features

2022

IBM Sterling Supply Chain Business Network Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Sterling Supply Chain Business Network.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

4
Since last award

96 Plan to Renew

5
Since last award

72 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Sterling Supply Chain Business Network?

0% Negative

5% Neutral

95% Positive

Pros

Enables Productivity
Effective Service
Security Protects
Helps Innovate

Feature Ratings

Average 83

Order Management

Inventory Management

Returns Management

Shipping Management

Customer Service

Manufacturing Planning and Production

Supplier Management

Procurement Management

Warehouse Management

Demand Planning

Transportation Management

Vendor Capability Ratings

Average 79

Ease of Customization

Ease of Data Integration

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

IBM Sterling Supply Chain Business Network Reviews

Pradeep P.

Role: Information Technology
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Amazing Product

Likeliness to Recommend

9 /10

What differentiates IBM Sterling Supply Chain Business Network from other similar products?

Seamless integration with other IBM Sterling products

What is your favorite aspect of this product?

User friendly Graphical user interface

What do you dislike most about this product?

Nothing as such but data modelling could be integrated with the application

What recommendations would you give to someone considering this product?

Must use application specially for business Analysts

Pros

Performance Enhancing
Caring
Helps Innovate
Reliable

Hazel M.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Productive Supply Control Avenue

Likeliness to Recommend

9 /10

What differentiates IBM Sterling Supply Chain Business Network from other similar products?

IBM Sterling has a perfect supply enhancement structures.

What is your favorite aspect of this product?

IBM Sterling is resourceful in enriching transportation and supply.

What do you dislike most about this product?

IBM Sterling is confined to increase the proficiency of the supply process.

What recommendations would you give to someone considering this product?

IBM Sterling has credible options for supply control.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Carmen F.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Powerful business networking product

Likeliness to Recommend

8 /10

What differentiates IBM Sterling Supply Chain Business Network from other similar products?

I have not used similar supply chain product in our organization.

What is your favorite aspect of this product?

It connects the company with the most reliable global merchants. IBM Sterling Supply Business Network chain provides secure online infrastructure that secures the organization data from malware attacks.

What do you dislike most about this product?

I have not disliked anything from the performance of this tool.

What recommendations would you give to someone considering this product?

We have achieved the best services from our suppliers and engaged effectively with our business partners using this application. The set business objectives have been achieved and I recommend it to others.

Pros

Reliable
Caring
Saves Time
Altruistic

Most Popular IBM Sterling Supply Chain Business Network Comparisons

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How We Deliver

IBM Sterling Supply Chain Business Network

What is IBM Sterling Supply Chain Business Network?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

IBM Sterling Supply Chain Business Network Ratings

87 Likeliness to Recommend

4 Since last award

96 Plan to Renew

5 Since last award

72 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love IBM Sterling Supply Chain Business Network?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Order Management Includes order entry, order processing, order tracking, and parts management.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Warehouse Management Includes 3PL management, inventory tracking, and demand planning.

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

IBM Sterling Supply Chain Business Network Reviews

Pradeep P.

Amazing Product

Likeliness to Recommend

Pros

Hazel M.

Productive Supply Control Avenue

Likeliness to Recommend

Pros

Carmen F.

Powerful business networking product

Likeliness to Recommend

Pros

Most Popular IBM Sterling Supply Chain Business Network Comparisons

Oracle Supply Chain Management

SAP Supply Chain Management

Microsoft Dynamics 365 ERP

Kinaxis RapidResponse

Körber

Arkieva

Title

4
Since last award

5
Since last award

2
Since last award

Feature Ratings

Order Management

Inventory Management

Returns Management

Shipping Management

Customer Service

Manufacturing Planning and Production

Supplier Management

Procurement Management

Warehouse Management

Demand Planning

Transportation Management

Vendor Capability Ratings

Ease of Customization

Ease of Data Integration

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training