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IBM Sterling Secure File Transfer Logo
IBM Sterling Secure File Transfer Logo
IBM

IBM Sterling Secure File Transfer

Composite Score
7.3 /10
CX Score
7.3 /10
Category
IBM Sterling Secure File Transfer
7.3 /10

What is IBM Sterling Secure File Transfer?

Manage a single, security-rich, highly reliable cloud-based connection between you and your B2B partners for simpler, scalable transfers.

Company Details


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Awards & Recognition

IBM Sterling Secure File Transfer won the following awards in the Managed File Transfer - Enterprise category

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IBM Sterling Secure File Transfer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Sterling Secure File Transfer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Sterling Secure File Transfer?

5% Negative
7% Neutral
88% Positive

Pros

  • Saves Time
  • Trustworthy
  • Fair
  • Helps Innovate

Feature Ratings

Average 80

File Transfer

84

Authentication

83

Transport Security

83

Encryption Decryption

82

High Performance

81

LDAP Support

80

Session Monitoring

79

Quota Bandwidth Control

78

Large File Support

78

Multi Platform Support

78

Data Fidelity

75

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

79

Ease of Implementation

79

Breadth of Features

79

Ease of Customization

78

Availability and Quality of Training

78

Business Value Created

78

Vendor Support

78

Ease of Data Integration

78

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

77

IBM Sterling Secure File Transfer Reviews

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2021

rock solid software; trouble free.

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Unique Features
  • Over Delivered
  • Security Protects

Janet J.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Secure way for File and Content Management

Likeliness to Recommend

10 /10

What differentiates IBM Sterling Secure File Transfer from other similar products?

The application is strong and security has been enabled. Also, IBM File Transfer connects us with people globally, making our role easier and effective There is little financial demands from the developer of this application.

What is your favorite aspect of this product?

The authenticity of the application is something which delights us the users. Also, the good support we get from the developer helps us have an easy encounter with the tool. And finally, we save a lot of finances when we employ the application.

What do you dislike most about this product?

However, there should be proper information on how this application works. Basically, some online training would make the walk easier and give a clear understanding and insight regarding the tool.

What recommendations would you give to someone considering this product?

Work closely with IBM Tool because the vendor is remarkable and authentic. There is a good conversations which you will get with the developer regarding the software.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

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