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IBM

IBM Sterling Secure File Transfer

Composite Score

7.3 /10

CX Score

7.3 /10

108 Reviews Write a Review

What is IBM Sterling Secure File Transfer?

Manage a single, security-rich, highly reliable cloud-based connection between you and your B2B partners for simpler, scalable transfers.

Company Details

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Awards & Recognition

IBM Sterling Secure File Transfer won the following awards in the Managed File Transfer - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2024

2 Top Rated Capabilities

1 Top Rated Features

2022

IBM Sterling Secure File Transfer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Sterling Secure File Transfer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Sterling Secure File Transfer?

5% Negative

7% Neutral

88% Positive

Pros

Saves Time
Trustworthy
Fair
Helps Innovate

Feature Ratings

Average 80

File Transfer

Authentication

Transport Security

Encryption Decryption

High Performance

LDAP Support

Session Monitoring

Quota Bandwidth Control

Large File Support

Multi Platform Support

Data Fidelity

Vendor Capability Ratings

Average 78

Quality of Features

Ease of IT Administration

Ease of Implementation

Breadth of Features

Ease of Customization

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

IBM Sterling Secure File Transfer Reviews

Thelma B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Awesome addition to our business

Likeliness to Recommend

10 /10

What differentiates IBM Sterling Secure File Transfer from other similar products?

Accuracy and beneficial of use to our organization.

What is your favorite aspect of this product?

Everything to be honest, and also the fact that this vendor is highly responsive.

What do you dislike most about this product?

Nothing is disliked as we are on a trial basis currently.

What recommendations would you give to someone considering this product?

Give this vendor a try, they're trustworthy and very responsive.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2021

Excellent Product

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2021

Easy to use

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

How We Deliver

IBM Sterling Secure File Transfer

What is IBM Sterling Secure File Transfer?

Company Details

Need Assistance?

Awards & Recognition

IBM Sterling Secure File Transfer Ratings

85 Likeliness to Recommend

93 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love IBM Sterling Secure File Transfer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Transfer File transfer services

Authentication Verification of authenticity of identities between the two organizations​

Transport Security Security of the data transmission

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

Session Monitoring Reporting and metrics of the data transferal session​

Quota Bandwidth Control Ability to control quota and rate of transfer​

Large File Support Support for large (>2GB) file transfers​

Multi Platform Support Support for multiple clients on either side of the data transfer process​

Data Fidelity Consistent data integrity throughout the process​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

IBM Sterling Secure File Transfer Reviews

Thelma B.

Awesome addition to our business

Likeliness to Recommend

Pros

Excellent Product

Likeliness to Recommend

Pros

Easy to use

Likeliness to Recommend

Pros

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Title

Feature Ratings

File Transfer

Authentication

Transport Security

Encryption Decryption

High Performance

LDAP Support

Session Monitoring

Quota Bandwidth Control

Large File Support

Multi Platform Support

Data Fidelity

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Ease of Implementation

Breadth of Features

Ease of Customization

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement