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IBM

IBM Security QRadar SOAR

Composite Score

7.3 /10

CX Score

7.6 /10

27 Reviews Write a Review

What is IBM Security QRadar SOAR?

IBM Resilient Security Orchestration, Automation and Response (SOAR) Platform (Formerly IBM Resilient SOAR) is the leading platform for orchestrating and automating incident response processes. IBM Resilient SOAR Platform quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

Company Details

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Awards & Recognition

IBM Security QRadar SOAR won the following awards in the Security Orchestration, Automation, and Response category

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1 Top Rated Capabilities

1 Top Rated Features

2024

IBM Security QRadar SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security QRadar SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security QRadar SOAR?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Trustworthy
Respectful
Fair

Feature Ratings

Average 78

Capable of Use Case Development

Team Collaboration

Orchestrate & Automate

Case Management

Management and Sharing of Intelligence

Integration Capabilities

Feedback Loop

Dashboards

Collective Analytics Layer

Playbooks/Runbooks and Workflow Builder

Automated Phishing Handling

Vendor Capability Ratings

Average 76

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Ease of Implementation

Vendor Support

IBM Security QRadar SOAR Reviews

Blake L.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

"It is a reliable and safe option."

Likeliness to Recommend

8 /10

What differentiates IBM Security QRadar SOAR from other similar products?

It is a reliable and safe option when it comes to detecting threats and providing remedial solutions. It allows efficient risk mitigation. Integration with external threats is seamless. It is liked by customers. With the help of AI, it detects threats immediately. The network is available all the time the user interface is simple. The availability of this software is affordable.

What is your favorite aspect of this product?

The protection against server attacks is very effective. The detection of ransom is excellent which attracts the users. Multiple log sources can be added successfully. Moreover, it allows understanding of the reason for trigger offense. Users’ are satisfied with the performance of this tool. The interface is user-friendly.

What do you dislike most about this product?

The version is poor as it sustains bugs, which causes inefficiencies. The licensing model is complex. The lack of tutorials makes it difficult for the users to understand. Multiple rules cannot be edited at once. Due to lack of knowledge, it is considered complicated for beginners. It does not offer a free trial.

What recommendations would you give to someone considering this product?

The licensing model needs to be simplified. More tutorials should be added for the understanding of the user so that they can better comprehend. More up-gradation for editing should be introduced. A free trial should be offered, it will attract the users and allow them to get familiar with the features.

Pros

Saves Time
Respectful
Client Friendly Policies
Fair

Shirley O.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Great AI capabilities with resourceful insights

Likeliness to Recommend

7 /10

What differentiates IBM Security QRadar SOAR from other similar products?

Triage and contextual intelligence is automated while conducting threat intelligence and it's at very high speeds. IBM QRadar is also unique because it offers an open architecture, allowing us to run deployments both on cloud and on premises depending with the environment. My team and I has grown to love Qradar because of the top analytics it delivers to help us handle confidently the most critical of threats.

What is your favorite aspect of this product?

The IBM QRadar NDR is able to detect very hidden threats on our systems. We facilitate trading of digital assets on our websites, by providing our traders with powerful trade tokens which makes us quite vulnerable to all kinds of cyber attacks. Now with IBM Security QRadar, we have a full scope of the threats on our systems and neutralize them instantly.

What do you dislike most about this product?

There is a lag from IBM in terms of version control - bugs! As the team lead in cyber security, I find the licensing model quite complex.

What recommendations would you give to someone considering this product?

IBM Security QRadar is like a single pane of glass for you to view security threats on your networks and take action. As a SIEM, it has plenty of complexities but I would suggest enrolling in SIEM training before taking up the solution.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Role: Operations
Industry: Utilities
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Fantastic product!

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

IBM Security QRadar SOAR

What is IBM Security QRadar SOAR?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

IBM Security QRadar SOAR Ratings

85 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love IBM Security QRadar SOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Dashboards Create multiple, custom dashboards tailored to different teams.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

IBM Security QRadar SOAR Reviews

Blake L.

"It is a reliable and safe option."

Likeliness to Recommend

Pros

Shirley O.

Great AI capabilities with resourceful insights

Likeliness to Recommend

Pros

Fantastic product!

Likeliness to Recommend

Pros

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Title

Feature Ratings

Capable of Use Case Development

Team Collaboration

Orchestrate & Automate

Case Management

Management and Sharing of Intelligence

Integration Capabilities

Feedback Loop

Dashboards

Collective Analytics Layer

Playbooks/Runbooks and Workflow Builder

Automated Phishing Handling

Vendor Capability Ratings

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Ease of Implementation

Vendor Support