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IBM Maximo IT Logo Award Winner Product Badge
IBM Maximo IT Logo Award Winner Product Badge
IBM

IBM Maximo IT

Composite Score
8.3 /10
CX Score
8.4 /10

What is IBM Maximo IT?

IBM Maximo IT in the Maximo Application Suite delivers intuitive dashboards, automated workflows and predictive analytics in a single solution, to serve as a centralized operations hub for planning, operating and optimizing your asset and facilities tasks that keep your business running.

Company Details


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Awards & Recognition

IBM Maximo IT won the following awards in the IT Asset Management - Enterprise category

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IBM Maximo IT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo IT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo IT?

4% Negative
6% Neutral
90% Positive

Pros

  • Security Protects
  • Respectful
  • Inspires Innovation
  • Performance Enhancing

Feature Ratings

Average 79

Data Import Export and Aggregation

85

End to End Lifecycle Management

81

Software Usage Metering

80

Software Recognition Library

79

Advanced License Management

79

Cloud License Management

79

Analytics and Reporting

79

Financial Analysis

79

Integrated Discovery

78

Data Center Analytics

77

Decentralized Management

77

Vendor Capability Ratings

Average 81

Availability and Quality of Training

84

Ease of IT Administration

84

Quality of Features

83

Business Value Created

82

Vendor Support

82

Ease of Data Integration

82

Ease of Customization

81

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

80

Breadth of Features

79

IBM Maximo IT Reviews

Milan P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Awesome product.

Likeliness to Recommend

10 /10

What differentiates IBM Maximo IT from other similar products?

User interface and easy to find settings.

What is your favorite aspect of this product?

Integration with 3rd party applications.

What do you dislike most about this product?

Lack API integration with certain applications

What recommendations would you give to someone considering this product?

Improve stability

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shrikant S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

"Comprehensive Asset Management with Robust Featur

Likeliness to Recommend

10 /10

What differentiates IBM Maximo IT from other similar products?

Better quality and functionality

What is your favorite aspect of this product?

Functionality and feature

What do you dislike most about this product?

Nothing...

What recommendations would you give to someone considering this product?

Better feature

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Divya A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

An amazing product for asset management

Likeliness to Recommend

8 /10

What differentiates IBM Maximo IT from other similar products?

Maximo goes beyond just computerized maintenance management (CMMS) by offering functionalities for Enterprise Asset Management (EAM), asset monitoring, predictive maintenance, and reliability planning, all under one roof. It also leverages AI and analytics to glean insights from sensor data (IoT) for optimizing performance, predicting maintenance needs, and reducing downtime.

What is your favorite aspect of this product?

Maximo's integration with AI and analytics empowers you to make informed decisions based on real-time asset health data, reducing downtime and optimizing performance. It streamlines workflows, automated tasks, and mobility features in Maximo can significantly boost your team's efficiency and productivity.

What do you dislike most about this product?

Maximo can be a complex system to learn and navigate. The abundance of features can be overwhelming for new users, leading to a steeper learning curve. And its licensing fees and implementation costs can be significant, making it a bigger investment.

What recommendations would you give to someone considering this product?

Maximo's implementation and ongoing maintenance require some technical expertise. Assess your in-house IT capabilities or factor in additional costs for support.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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