IBM DRaaS Customer Reviews 2026 | Disaster Recovery Orchestration

What is IBM DRaaS?

IBM DRaaS reliably helps recover critical IT business processes and data to support business resiliency. It also provides comprehensive disaster recovery services, including health monitoring as well as continuous replication of applications, infrastructure, data and cloud systems.

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IBM DRaaS Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM DRaaS?

0% Negative

19% Neutral

81% Positive

Pros

Trustworthy
Efficient Service
Effective Service
Inspires Innovation

Cons

Less Friendly Negotiation

Feature Ratings

Average 93

Variable RPOs

95

DR Orchestration

95

Compliance Monitoring

95

Data Replication

95

Bandwidth Utilization Management

95

Analytics and Reporting

95

Managed Services Offering

94

Data Encryption

94

DR Testing

89

Protection Groups

89

Cloud Hosting

88

Vendor Capability Ratings

Average 92

Availability and Quality of Training

100

Ease of IT Administration

100

Quality of Features

100

Product Strategy and Rate of Improvement

95

Business Value Created

95

Ease of Data Integration

94

Ease of Customization

90

Breadth of Features

90

Usability and Intuitiveness

89

Vendor Support

85

Ease of Implementation

78

IBM DRaaS Reviews

Vidhi ..

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to navigate

Likeliness to Recommend

10 /10

What differentiates IBM DRaaS from other similar products?

IBM DRaaS is more than just another disaster recovery solution; it acts as a stronghold to protect your digital world. Its well-tested coordination guides your systems through rough patches. It's tough security developed to handle cyber threats, and keep your data safe. With its worldwide presence, its ready to defend your business wherever problems might occur.

What is your favorite aspect of this product?

The thing I like most about DRaaS is how it puts my mind at ease. It's comforting to know that my data isn't just safe, but can be brought back if something unexpected happens. I also appreciate being able to tailor recovery plans to what I need. IBM DRaaS feels like a dependable backup making me confident that my operations can get back on track without any problems, whatever comes our way.

What do you dislike most about this product?

The biggest challenge I face with IBM DRaaS is getting it up and running at first - it can be quite tricky if you don't know much about disaster recovery procedures. It takes a while to set everything up just right and the interface, although powerful, could be easier to use for newcomers.

What recommendations would you give to someone considering this product?

My number one recommendation for anyone considering IBM DRaaS is to take the time upfront to understand your recovery needs and the specific considerations required to meet them. Since setup can be pretty intricate, it's helpful to involve your IT team or to reach out to IBM's support early on. It ensures the system works as expected and gives you peace of mind knowing you're fully prepared for any disruption.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Paulo d.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates IBM DRaaS from other similar products?

provides serverless recovery capabilities while an on-prem disaster recovery appliance provides the secondary site you can use to restore critical operations quickly in the event of a disaster.

What is your favorite aspect of this product?

Eliminates the need to establish and equip a secondary data center for DR purposes. Doesn't require like-for-like duplication of storage hardware between the primary data center and the DR site.

What do you dislike most about this product?

high average price

What recommendations would you give to someone considering this product?

Choosing the right IBM DRaaS provider is crucial for ensuring the resilience and availability of your critical systems and data.

Pros

Trustworthy
Efficient Service
Acts with Integrity
Effective Service

Cons

Commodity Features
Less Friendly Negotiation

Carrie S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2026

Enterprise Resurrection Engine

Likeliness to Recommend

9 /10

What differentiates IBM DRaaS from other similar products?

its ability to replicate and host both physical and legacy virtual servers, like IBM Power workloads, directly in the cloud

What is your favorite aspect of this product?

It provides an industry-leading 100% uptime SLA for data center infrastructure components, which gives me the peace of mind needed when a hurricane or a cyberattack is on the horizon

What do you dislike most about this product?

I have spent many long weekends reconciling network mapping tables to ensure that the IP addresses in the secondary site align perfectly with the primary application logic

What recommendations would you give to someone considering this product?

IBM provides the only safety net that actually works under pressure

Pros

Trustworthy
Effective Service
Client Friendly Policies
Appreciates Incumbent Status

How We Deliver

Events

IBM DRaaS

What is IBM DRaaS?

Company Details

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IBM DRaaS Ratings

95 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love IBM DRaaS?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Variable RPOs Support a range of restore points e.g. low RPO for critical data, longer RPO for less critical data.

DR Orchestration Script the failover execution to the DR environment.

Compliance Monitoring Ability to ensure that automated tasks and processes comply with regulations, standards, and/or policy.

Data Replication Replicate data and system images to a secondary site to support recovery.

Bandwidth Utilization Management The solution can reduce bandwidth usage by controlling uplink and downlink traffic on certain websites and time-based policies.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

DR Testing Ability to execute non-disruptive DR testing e.g. simulate DR in a bubble network.

Protection Groups Define groups of applications/systems based on criticality or interdependency that are recovered as a group.

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

IBM DRaaS Reviews

Vidhi ..

Easy to navigate

Likeliness to Recommend

Pros

Paulo d.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Cons

Carrie S.

Enterprise Resurrection Engine

Likeliness to Recommend

Pros

Schedule Your Call

Feature Ratings

Variable RPOs

DR Orchestration

Compliance Monitoring

Data Replication

Bandwidth Utilization Management

Analytics and Reporting

Managed Services Offering

Data Encryption

DR Testing

Protection Groups

Cloud Hosting

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of Implementation