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IBM Cognos Analytics Logo
IBM Cognos Analytics Logo
IBM

IBM Cognos Analytics

Composite Score
8.1 /10
CX Score
8.4 /10
Category
IBM Cognos Analytics
8.1 /10

What is IBM Cognos Analytics?

IBM Cognos Analytics offers smarter, self-service capabilities so you can quickly and confidently identify and act on insight. The engaging experience empowers business users to create and personalize dashboards and reports on their own - while providing IT with a proven and scalable solution that is available on-premises or in the cloud.

Company Details


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Awards & Recognition

IBM Cognos Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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IBM Cognos Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Cognos Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

Up 1
Since last award

93 Plan to Renew

Up 1
Since last award

88 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
87%
Conflict Resolution:
90%
Strategy & Innovation:
90%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Cognos Analytics?

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6% Negative
1% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 80

Dashboard

83

Data Exploration and Visualization

83

Operational Reporting Capabilities

82

BI Platform Administration

82

BI Security

82

Collaboration

81

Data Connectors and Data Mashup

79

Intelligent Alerts and Notifications

77

Self Service and Ad Hoc Capabilities

76

Mobile

75

Vendor Capability Ratings

Average 82

Ease of Customization

85

Availability and Quality of Training

84

Quality of Features

84

Business Value Created

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of Implementation

82

Ease of IT Administration

81

Breadth of Features

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

IBM Cognos Analytics Reviews

Pietro N.

  • Role: Consultant
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Cumbersome and somewhat old-fashioned but powerful

Likeliness to Recommend

7 /10

What differentiates IBM Cognos Analytics from other similar products?

IBM Cognos Analytics is a complete suite of business intelligence products, but other products (like Power BI or Tableau) are surely simpler, more straightforward and more powerful, and require less work.

What is your favorite aspect of this product?

Flexibility

What do you dislike most about this product?

Too much work to set up a project, compared to other products. Security, when complex, is a nightmare. Too many different and separate modules in the Cognos suite, to do things that other products (like Power BI or Tableau) do in a single module.

What recommendations would you give to someone considering this product?

Compare features and pricing of the Cognos suite with other suites, such as Power BI, Tableau or QlikView

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Trustworthy

Cons

  • Wastes Time
  • Less Effective Service
  • Inhibits Innovation

Shobha R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

User friendly and meets all business requirements

Likeliness to Recommend

10 /10

What differentiates IBM Cognos Analytics from other similar products?

Very much user friendly for complex requirements as well

What is your favorite aspect of this product?

Report studio and dashboards

What do you dislike most about this product?

Dispatchers monitoring

What recommendations would you give to someone considering this product?

Documentation from IBM is available for everyone and it contains complete information on any entity of the product. User can easily go though and fix most of the issues faced if any

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kristin W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Unlocking Unlimited Insights with IBM Cognos

Likeliness to Recommend

10 /10

What differentiates IBM Cognos Analytics from other similar products?

We have greatly improved numerous data requirements for external users, such as sales agents, and are solving many problems and meeting many demands in many business domains, including the accounting profession, sales and operational management. Organizations like ours, which employ a variety of databases and ERP systems, have also used Cognos "packages" to improve information integration and integrity.

What is your favorite aspect of this product?

All of the top capabilities for calculations, visuals, and trends are already "in the box" with Cognos Analytics, so it's ready to meet any business demand. The creation platform is incredibly user-friendly and straightforward, even for complicated bespoke reports. The mapping capabilities allow for strong data integration from any type of source. Even after only a short training period, users with any level of professional expertise will find the interface intuitive and easy to use. Additionally, reports may be scheduled to be delivered to external users via email. We have a pretty comprehensive mobile environment for reporting.

What do you dislike most about this product?

License costs may be less than those of competing goods. Also, the yearly charge for assistance is rather pricey. It may take more work than with other tools to create fresh reports at first. There may be ways to enhance the process of making multiple cubes, particularly with regard to the distribution of data. Some users were quite dissatisfied since the new Cognos 11 installation procedure required them to manually carry out operations that had previously been automated due to UI changes that made navigating more challenging.

What recommendations would you give to someone considering this product?

If your company is large and has employees knowledgeable in business analytics, reporting, and data monitoring, then IBM Cognos Analytics is a great choice. It may not be the best option for a smaller business that does not require the processing power to aggregate massive amounts of data to present findings, examine patterns, and perform analysis.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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