This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
IBM Cloud Pak for Business Automation Logo
IBM Cloud Pak for Business Automation Logo
IBM

IBM Cloud Pak for Business Automation

Composite Score
8.4 /10
CX Score
8.6 /10
Category
IBM Cloud Pak for Business Automation
8.4 /10

What is IBM Cloud Pak for Business Automation?

IBM® Business Process Manager is a full-featured, consumable business process management (BPM) platform designed for faster time to deployment. It includes tooling and run time for process design, execution, monitoring and optimization of business processes.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

IBM Cloud Pak for Business Automation won the following awards in the Business Process Management category

Filter By

IBM Cloud Pak for Business Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Cloud Pak for Business Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

76 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Cloud Pak for Business Automation?

12% Negative
0% Neutral
88% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 82

Process Management

87

Business Rules Management

86

BPM Workflow and Approvals

85

Deployment

84

Process Monitoring and Optimization

83

Process Modelling and Design

79

Knowledge and Document Management

77

Process Simulation and Execution

77

Form and Report Building

76

Analytics and Reporting

74

Collaboration

71

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Usability and Intuitiveness

85

Business Value Created

82

Availability and Quality of Training

82

Quality of Features

82

Ease of Data Integration

82

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Ease of Customization

79

Vendor Support

76

IBM Cloud Pak for Business Automation Reviews

Rahul S.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates IBM Cloud Pak for Business Automation from other similar products?

The majority of users will find this solution to be straightforward to use throughout the full process of developing a system that simplifies workflow procedures. The usability is very good

What is your favorite aspect of this product?

extremely readable Task Claim and Submition are streamlined in BPMN diagrams. Scalable, suitable for both direct processing and sophisticated flows including third-party integrations

What do you dislike most about this product?

Data migration from one workflow solution to another can be a little challenging.

What recommendations would you give to someone considering this product?

The OOTB tools and components that IBM Business Process Manager offers cover the majority of business requirements. In addition, it enables us to develop new custom components that can be quickly integrated and used as a library or modify already existing ones.

Pros

  • Enables Productivity
  • Caring
  • Respectful
  • Client Friendly Policies

Randy A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Great process automation tool

Likeliness to Recommend

10 /10

What differentiates IBM Cloud Pak for Business Automation from other similar products?

Automation of processes. Reducing work done manually. Very good in load balancing.

What is your favorite aspect of this product?

Distribution of work removing idle resources. Integration with other resources is very easy. Very efficient and effective.

What do you dislike most about this product?

Sometimes it is slow. Installation process is complicated. The documentation is not clearly outlined.

What recommendations would you give to someone considering this product?

this is the best system for process automation and workflow management.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Robert H.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

IBM BPM for enterprise automation

Likeliness to Recommend

9 /10

What differentiates IBM Cloud Pak for Business Automation from other similar products?

IBM Business Process Manager has robust work performance features than on PPM tools, which has less effective tools.

What is your favorite aspect of this product?

IBM Business Process Manager is a complete Business process management tool with OD manager for business rules management and CASE manager for case management.

What do you dislike most about this product?

IBM Business Process Manager has enrichment of tools, that seems ti be daunting to customize all without hiring third-party consultants or relying to vendor customer support.

What recommendations would you give to someone considering this product?

I would recommend this PBM system to all businesses looking forward to enhance CASE andOD management.

Pros

  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation
  • Respectful

Most Popular IBM Cloud Pak for Business Automation Comparisons