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IBM Cloud Pak for Business Automation Logo
IBM Cloud Pak for Business Automation Logo
IBM

IBM Cloud Pak for Business Automation

Composite Score
8.5 /10
CX Score
8.7 /10
Category
IBM Cloud Pak for Business Automation
8.5 /10

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Business Automation is a modular set of integrated software components, built for any hybrid cloud, designed to automate work and accelerate business growth.

Company Details


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Awards & Recognition

IBM Cloud Pak for Business Automation won the following awards in the Business Process Management category

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IBM Cloud Pak for Business Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Cloud Pak for Business Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Cloud Pak for Business Automation?

10% Negative
0% Neutral
90% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 82

Process Management

85

Business Rules Management

85

Deployment

83

Process Monitoring and Optimization

82

BPM Workflow and Approvals

82

Process Modelling and Design

81

Process Simulation and Execution

78

Form and Report Building

78

Knowledge and Document Management

77

Analytics and Reporting

74

Collaboration

72

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Usability and Intuitiveness

84

Quality of Features

82

Business Value Created

81

Availability and Quality of Training

81

Ease of Customization

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Ease of Data Integration

78

Vendor Support

73

IBM Cloud Pak for Business Automation Reviews

Noemi D.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Automating Business Processes with IBM Cloud Pak

Likeliness to Recommend

9 /10

What differentiates IBM Cloud Pak for Business Automation from other similar products?

Known for its comprehensive suite of tools and capabilities that enable end-to-end process automation, the IBM Cloud Pak for Business Automation is designed to help you automate your business. Its robust integration capabilities seamlessly connect disparate systems and data sources.

What is your favorite aspect of this product?

IBM Cloud Pak for Business Automation has an intelligent workflow management system that simplifies complex business processes. The platform is highly scalable and can handle high volumes of transactions and workloads, ensuring that businesses can continue to operate efficiently as they grow. IBM Cloud Pak for Business Automation is a powerful platform with a cloud-native architecture that provides flexibility and agility.

What do you dislike most about this product?

However, it may have limitations for organizations with existing investments in non-IBM technologies, as it relies on IBM's ecosystem of products and services. Integration challenges or vendor lock-in concerns may arise.

What recommendations would you give to someone considering this product?

Organizations that want to improve operational efficiency and leverage process automation are in luck. It offers a comprehensive set of features, is scalable, and has a cloud-native architecture, making it a compelling choice for organizations of all sizes. It automates critical business processes, dramatically reducing manual effort, minimizing mistakes, and allowing organizations to focus on strategic initiatives to grow and innovate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Complex but solid enterprise grade software.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Commodity Features
  • Inhibits Innovation
  • Less Fair

Avdhesh Y.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Cost Effective and Fantastic Support in Migration

Likeliness to Recommend

9 /10

What differentiates IBM Cloud Pak for Business Automation from other similar products?

Diversity of Storage classes and types. Bundled product Highly Secured infra

What is your favorite aspect of this product?

security rich environment and function as a service is amazing features of IBM Cloud PAK

What do you dislike most about this product?

Somehow stability is one reason. Overall cost effective but improvement required seeing the competitive prices

What recommendations would you give to someone considering this product?

Yes, our clients are using IBM Cloud pak

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

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