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Huntress Labs Inc

Huntress Managed Security Platform

Composite Score

8.4 /10

CX Score

8.4 /10

18 Reviews Write a Review

What is Huntress Managed Security Platform?

The Huntress Managed Security Platform quickly deploy and manage real-time protection for endpoints, email, and employees - all from a single dashboard. Protecting endpoints and Microsoft 365 identities doesn’t happen magically. See the features and services that act as our platform’s foundation.

Company Details

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Awards & Recognition

Huntress Managed Security Platform won the following awards in the Managed Detection & Response category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

4 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2024

Huntress Managed Security Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Huntress Managed Security Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Huntress Managed Security Platform?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Feature Ratings

Average 90

Incident Management

Proactive Threat Hunting

Real-Time Threat and Anomaly Detection

Threat Intelligence

24/7/365 Security Monitoring

Prevention

Technology Management

Risk Scoring & Remediation Act

Standardized Playbooks

Use of the MITRE ATT&CK Framework

Use of ML

Vendor Capability Ratings

Average 85

Vendor Support

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Ease of Customization

Also Featured in...

Endpoint Detection & Response

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Huntress Managed Security Platform Reviews

Julio Cesar L.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

It's super easy to use, Reports are friendly.

Likeliness to Recommend

10 /10

What differentiates Huntress Managed Security Platform from other similar products?

Huntress is easier to use than other AVs. The deployment can be done in less than 1 minutes You can use a "1-time remediation click" to remediate the threats. The support team is 24/7 and they have a chat online. They always helped me with any question or issue.

What is your favorite aspect of this product?

Easy deployment and use.

What do you dislike most about this product?

This product is not fully compatible with some legacy Windows OS versions and some macOS versions

What recommendations would you give to someone considering this product?

creation of custom reports.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Khaoula H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Huntress MDR is a good choice for SMBs

Likeliness to Recommend

6 /10

What differentiates Huntress Managed Security Platform from other similar products?

Huntress MDR is a good choice for SMBs looking for a managed detection and response service. It offers robust threat detection and response capabilities with the added benefit of expert support. However, larger organizations with more complex needs might need to consider additional or complementary solutions.

What is your favorite aspect of this product?

Peace of Mind: With continuous monitoring and expert analysis, organizations can be more confident that threats will be detected and managed promptly.Cost-Effective: Huntress MDR provides enterprise-level security without the need for an in-house security team, which can be cost-prohibitive for many organizations.

What do you dislike most about this product?

Dependence on External Support: While Huntress provides excellent support, organizations are dependent on an external team for incident response, which might not be ideal for all scenarios.

What recommendations would you give to someone considering this product?

Focus on SMBs: Huntress is particularly well-suited for small to medium-sized businesses (SMBs). Larger enterprises might require more customization and scalability options.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Efficient Service

Dave C.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Unique in the space, fantastic company

Likeliness to Recommend

10 /10

What differentiates Huntress Managed Security Platform from other similar products?

As a persistent threat hunting tool, Huntress has some of the best people and technology in the industry. They're not an AV product, they're in a space not currently occupied by any other direct competitors

What is your favorite aspect of this product?

The management and integration with Microsoft Defender and the addition of M365 monitoring has been fantastic. The huntress team cares deeply for the industry generally, watching them help and support non customers in the 2021 kaseya breach sold me on the organization. They truly care about not only their customers but the security of the MSP world as a whole. They're constantly giving back to the community, not just their paid customer base.

What do you dislike most about this product?

I really don't have much - it could be easier to trigger a manual review of an endpoint (a button VS opening a ticket) but that's about it.

What recommendations would you give to someone considering this product?

Consider it in light of the rest of your technology stack - any introduction of a security product has implications beyond only the solution you're attempting to implement

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Huntress Managed Security Platform

What is Huntress Managed Security Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Huntress Managed Security Platform Ratings

94 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Huntress Managed Security Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Standardized Playbooks Standardized playbooks contain procedures, standards, and anticipated results from incident response. Reduces threat dwell time and time to close the event.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Use of ML Provide analytics and other advanced technologies to correlate data, assign priority to alerts, and provide business context for evaluating security incidents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Endpoint Detection & Response

Huntress Managed Security Platform Reviews

Julio Cesar L.

It's super easy to use, Reports are friendly.

Likeliness to Recommend

Pros

Khaoula H.

Huntress MDR is a good choice for SMBs

Likeliness to Recommend

Pros

Dave C.

Unique in the space, fantastic company

Likeliness to Recommend

Pros

Most Popular Huntress Managed Security Platform Comparisons

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Title

1
Since last award

Feature Ratings

Incident Management

Proactive Threat Hunting

Real-Time Threat and Anomaly Detection

Threat Intelligence

24/7/365 Security Monitoring

Prevention

Technology Management

Risk Scoring & Remediation Act

Standardized Playbooks

Use of the MITRE ATT&CK Framework

Use of ML

Vendor Capability Ratings

Vendor Support

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Ease of Customization