What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Performance Enhancing
- Respectful
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Segmentation
Auto-Responders
Basic Reporting and Analytics
Email Templates
Sales Intelligence & Conversion Rates
Content Authoring
Contact Database
SPAM Compliance
A/B Testing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Vendor Support
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Website Analytics
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Marketing Automation - B2C
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Marketing Automation - B2B
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Social Media Monitoring
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A/B Testing
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HubSpot Marketing Hub Reviews
Kyle H.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
A software with great integration for Marketing
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
One of the characteristics that most caught our attention is that it is very fast to work, creating and capturing the needs of our potential clients, through this being able to distinguish what the needs of each one of them are by making them participate.
What is your favorite aspect of this product?
We know that it is a software for the automation of emails exclusively for the Marketing area, where it unfolds quickly and without complications of any kind. It is also a tool for customer tracking and analysis.
What do you dislike most about this product?
Although it has many positive aspects, I do not like that technical support is only available during business hours and responds a little late, when we need a quick response to solve our problems quickly.
What recommendations would you give to someone considering this product?
A capable software with great capabilities, although it is simple, has good characteristics for the Marketing area, I would highly recommend it to those who are looking for a platform with these characteristics.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alease H.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
The most capable Marketing platform
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
It is simple and is perfectly made for automation, in the Marketing department they are satisfied with the results it leaves. Also counting on a perfect analysis, with emails and SMS; it greatly facilitates the work that is carried out in the organization.
What is your favorite aspect of this product?
It has a data collection system about the client, identifying the needs of all potential clients. Offering their customers whom they can contact to make their purchase more easily.
What do you dislike most about this product?
It really complies with the work and with the needs of each client, everything has been perfect and we have had no problems, we love it.
What recommendations would you give to someone considering this product?
Everything is through social networks, email or SMS, in a simple and fast way. Using it is a good option for our company and for our users, a Marketing platform with all the necessary features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sanjit M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2021
Best overall marketing platform on the market.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
The best value marketing platform.
What is your favorite aspect of this product?
Email marketing and landing page creation.
What do you dislike most about this product?
No phone support on the Starter plan, but there is email support, they are fast to reply.
What recommendations would you give to someone considering this product?
Think about where your business needs help, what pieces do you need...check to see if the platform matches your needs.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
