What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Performance Enhancing
- Respectful
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Segmentation
Auto-Responders
Basic Reporting and Analytics
Email Templates
Sales Intelligence & Conversion Rates
Content Authoring
Contact Database
SPAM Compliance
A/B Testing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Vendor Support
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Marketing Platforms - Enterprise
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Website Analytics
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Marketing Automation - B2C
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Marketing Automation - B2B
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Social Media Monitoring
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A/B Testing
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HubSpot Marketing Hub Reviews
Mbili M.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted May 2023
Ease of use and totally worth it
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
The breadth of support functions to help in marketing. From landing pages, email marketing platforms and so on.
What is your favorite aspect of this product?
Ease of use and Dynamic Functionality
What do you dislike most about this product?
Customization is difficult
What recommendations would you give to someone considering this product?
If you are looking to level up all aspects of marketing. This is the product to have
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jeffrey W.
- Role: Sales Marketing
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted May 2023
WOW I am so IMPRESSED with HubSpot!
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
All-in-one platform: HubSpot Marketing Hub is an all-in-one platform that offers a range of marketing tools, including email marketing, social media, SEO, landing pages, lead management, analytics, and more. This eliminates the need to use multiple software products, streamlines processes, and saves time and money
What is your favorite aspect of this product?
Ease of use: HubSpot Marketing Hub is designed to be easy to use, with a user-friendly interface and drag-and-drop functionality. This makes it accessible to businesses of all sizes and skill levels, without requiring extensive technical knowledge or IT support.
What do you dislike most about this product?
Complexity: While HubSpot Marketing Hub is designed to be easy to use, it does have a range of features and functionalities that may be overwhelming for some users. This complexity can make it challenging for businesses to fully utilize all of the platform's capabilities.
What recommendations would you give to someone considering this product?
Please use HubSpot! As someone that faces and works with marketing as a project manager, HubSpot is all in one spot with many creative solutions!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Brian G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
I Really Love HubSpot!
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
With Hubspot, you can see how your marketing, sales, and customer success departments are all connected. Before adopting Hubspot, we relied on a plethora of non-integrated products, resulting in missed opportunities. Hubspot's finest feature is that it serves as a one-stop shop for all your business needs. In addition, Hubspot has fantastic support services. When working with a tight schedule, having the ability to get a hold of someone via phone in a matter of minutes is invaluable.
What is your favorite aspect of this product?
When it comes to small enterprises, Hubspot's most useful feature is undoubtedly its all-in-one functionality. Over the years of using this service, I never once worried that we were overpaying for unnecessary extras. Workflow, support survey, sequence, and content scheduling automation let us perform like a much larger group. There was no limit to the amount of content we could distribute, and no audience we couldn't reach. Also, the support staff is FANTASTIC in every way. It's a big deal in my book when contacting help gets the job done without eating up too much of your time. As a fan of chat assistance.
What do you dislike most about this product?
Hubspot changes so frequently that my criticisms are quickly rendered moot. Still, it would be great if we could define our own policies for dealing with contact duplication and contact-company relationships. Several of the enterprise-only capabilities, such split testing of landing pages, appear unnecessary.
What recommendations would you give to someone considering this product?
When it comes to marketing automation, HubSpot is ideal for companies of all sizes. Since it's simple to pick up, getting started won't take too much time. HubSpot isn't a good fit for large businesses because of how complicated and personalized its marketing automation procedures are. HubSpot is perfect for small and medium-sized businesses since its pre-built features include everything a company needs to begin marketing immediately.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing