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HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot

HubSpot Marketing Hub (Social)

Composite Score
8.8 /10
CX Score
9.0 /10
Category
HubSpot Marketing Hub (Social)
8.8 /10

What is HubSpot Marketing Hub (Social)?

From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details


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Awards & Recognition

HubSpot Marketing Hub (Social) won the following awards in the Social Media Management - Enterprise category

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HubSpot Marketing Hub (Social) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub (Social).

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

3
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub (Social)?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Trustworthy
  • Reliable
  • Fair

Feature Ratings

Average 84

Dashboards and Visualization

87

Social Media Channel Integration Outbound

87

Social Media Channel Integration Inbound

87

Campaign Execution

86

Social Moderation and Workflow Management

85

Trend Analysis

84

Social Asset Management

84

Social Response Management

83

Social Post Archival

83

Contextual Analysis

79

Sentiment Analysis

78

Vendor Capability Ratings

Average 81

Quality of Features

83

Breadth of Features

83

Availability and Quality of Training

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Implementation

81

Ease of Customization

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

HubSpot Marketing Hub (Social) Reviews

Sadaharu K.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

From your own media to customer management

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

You can construct fast from campaign emails to LP by dragging and dropping them. Each item (form, email, LP, etc.) has been classified and has thus been very intuitive and not lost during operation. It has also been possible, by examining the effects of the table and by sharing information with linked departments without distinction, to evaluate and develop marketing plans which correlate with difficulties and look back over all departments.

What is your favorite aspect of this product?

The marketing capabilities of Hubspot include email, customer management, form generation, and the production of LP. The cheapest plan is available from a few dollars each month. There are various options. It is easy for novices to get used to and operate the intuitive user interface.

What do you dislike most about this product?

Some parts are tough to comprehend the specifications and operational failures have occurred many times. For example, the status of a user changes immediately when you import a list of customers from outside the email subscription and the non-subscriber complains. Naturally, because of the specs it may be prevented but I only realized the specs after making a mistake there were times.

What recommendations would you give to someone considering this product?

It's a great user interface. You can use it even if you know nothing as the user interface is fantastic. And so it is straightforward to consider and provide the plan to others alone. It is simple to write essential components for submitting an application, such as the Manual of Processes..

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

JACKLINE B.

  • Role: Operations
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

NUMBER ONE MARKETING SOLUTION PLATFORM!

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

Hubspot marketing platform has made a mark difference since we need not to have multiple software programs making it convinient especially when using it on a dairly basis.

What is your favorite aspect of this product?

-Hubspot marketing hub has made it much easier to upload images and creating social media post. -It has made it easier to analyze the clients demands and changes they would want,This has created a good bond. -It is very simple to navigate and extremely powerful. -The product is easy to use even if you are a first time user and very easy to manage. -I love best that the social media tool has enabled us to post an email blast directly from social media channels such as face book. -Their customer support system is excellent since they work hand in hand with you just in case you face any challenges they are there to help and chip in.

What do you dislike most about this product?

I have been using the software for long now and have nothing i can complain about the product.

What recommendations would you give to someone considering this product?

Hubspot Marketing Hub is well suited for digital marketing businesses.The best platform to use to monitor your clients opinions and likes.It is affordable therefore applicable to both small to large businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eduardo G.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Fácil de usar

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

Acredito muito que a usabilidade do produto é um diferencial.

What is your favorite aspect of this product?

Com certeza a fácilidade de uso

What do you dislike most about this product?

Não identifiquei aspectos negativos.

What recommendations would you give to someone considering this product?

Recomendo o uso desse produto.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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