What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Get AssistanceHubSpot Marketing Hub (Social) Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Trustworthy
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Campaign Execution
Social Moderation and Workflow Management
Trend Analysis
Social Asset Management
Social Response Management
Social Post Archival
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Michael W.
- Role: Sales Marketing
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Sep 2024
Fantastic product gives loads of possibilities
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
The integration against difference channels.
What is your favorite aspect of this product?
The capability of creating many different landing pages for websites, this allows you make ads with separate landing pages on the fly
What do you dislike most about this product?
The cost, it can be very expensive but we feel its worth its value
What recommendations would you give to someone considering this product?
Try before you buy, can be very useful but also expensive
Pros
- Unique Features
- Efficient Service
- Effective Service
- Inspires Innovation
Phillip C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2024
An amazing, all-in-one solution!
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Their all-in-one solution really gives us a comprehensive view and analysis of our efforts.
What is your favorite aspect of this product?
The variety of reporting options
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Ensure that you have a solid strategy before just buying the software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anthony G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2024
Easy to use, HubSpot never disappoints.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
HubSpot social integrating with all the different features and functions was an important part in making this decision. The platform is basic compared to some others, but as a whole eco-system with the rest of the company's products, it's super valuable.
What is your favorite aspect of this product?
It's a very simple tool to use and has the basic features one would need to management social media.
What do you dislike most about this product?
The user interface wasn't pretty, and it took a moment to learn where to click and how to get things moving as compared to other smoother experiences on other channels, but once we got it, we got it.
What recommendations would you give to someone considering this product?
I would recommend you at least sign up for the base-level HubSpot with the free CRM and some level of automation to be able to leverage this to its fullest.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
