What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Get AssistanceHubSpot Marketing Hub (Social) Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Trustworthy
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Campaign Execution
Social Moderation and Workflow Management
Trend Analysis
Social Asset Management
Social Response Management
Social Post Archival
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Lisbeth G.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2023
I love this tool to provide performance data
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
A lot of data and insight options. Dashboards are easy to use
What is your favorite aspect of this product?
It’s a very visual tool
What do you dislike most about this product?
Learning curve, they provide tutorials so you need to spend some time learning first
What recommendations would you give to someone considering this product?
If you need a visual app that shows the performance of all marketing initiatives, this is for you
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
PAWAN T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Excellent tools for Social Media Marketing
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
HubSpot Marketing Hub allows businesses to capture and convert leads through forms, landing pages, and lead capture tools. It also offers lead nurturing capabilities to guide prospects through the sales funnel.
What is your favorite aspect of this product?
The platform includes an email marketing tool that enables businesses to create and send personalized email campaigns to their contacts. It offers features like email templates, A/B testing, and analytics to measure campaign performance.
What do you dislike most about this product?
Nothing to dislike as per my knowledge and experience.
What recommendations would you give to someone considering this product?
I highly recommend people and business owner to use it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Laura I.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2023
Incredible Tool but a bit expensive
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
I think there is no other social media management tools who offers that much tools, functions and analytics such as Hubspot. For someone who has to make decisions based on data, this is an amazing software to lean on.
What is your favorite aspect of this product?
I trust 100% in Hubspot and I absolutely love the Academy they also offer.
What do you dislike most about this product?
The price is a bit high.
What recommendations would you give to someone considering this product?
Buy this software if you are REALLY going to take advantage of it. If you don´t need such extensive data and tools, there is probably a cheaper option for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
