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HubSpot

HubSpot ABM

Composite Score
8.2 /10
CX Score
8.7 /10
Category
HubSpot ABM
8.2 /10

What is HubSpot ABM?

Hubspot ABM Software helps unite your marketing and sales teams with collaborative, intuitive ABM tools that create seamless buying experiences for your highest-value accounts. Getting your ABM strategy set up using HubSpot tools is intuitive and fast. Use workflow templates to define your ideal customer profiles and identify good-fit target accounts. Marketing and Sales can finally use shared tools that unite them around the same data, in the same place. HubSpot’s ABM tools help you personalize content and tailor how you engage with stakeholders within an account.

Company Details


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Awards & Recognition

HubSpot ABM won the following awards in the Account-Based Marketing category

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HubSpot ABM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot ABM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot ABM?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Fair

Feature Ratings

Average 78

Unified Sales and Marketing Funnel

85

Account-Based Advertising

80

Account Analytics & Measurement

79

Artificial Intelligence / Machine Learning

79

Customer Journey Modelling

77

Personalization/Audience Targeting

76

Team Alerts

76

Multichannel Campaign Management

71

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

81

Business Value Created

80

Ease of Implementation

78

Breadth of Features

78

Quality of Features

77

Ease of Data Integration

76

Vendor Support

76

Availability and Quality of Training

74

Ease of Customization

74

Ease of IT Administration

74

Product Strategy and Rate of Improvement

73

HubSpot ABM Reviews

Ivonne L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

HubSpot ABM can help you grow faster

Likeliness to Recommend

9 /10

What differentiates HubSpot ABM from other similar products?

It is a powerful growth platform that allows specialists to transform customer acquisition through highly personalized and coordinated account-based campaigns. With robust segmentation, tailored sequencing, and in-depth analytics, it enables specialists to identify and convert high-value accounts. HubSpot's valuable capability is its ability to reveal trends, signals, and recommendations to optimize play sequencing for each target account. This intelligence facilitates timely and relevant engagements that accelerate deals. Additionally, conversion rate reporting quantifies revenue influence down to each touchpoint.

What is your favorite aspect of this product?

With HubSpot ABM, customized account groups can be created based on attributes such as industry, tech stack, and business challenges. The use of sophisticated sequencing, including email, display ads, web personalization, and more, provides accounts with customized 'plays' based on their stage. Advanced analytics offer clear visibility into account engagement, campaign influence, and pipeline momentum driven by account interactions. Specialists can gain a quantified view of the impact on deals. Integrations with the stack and CRM systems streamline execution.

What do you dislike most about this product?

HubSpot ABM focuses exclusively on complex account-based strategies instead of one-to-one approaches. The platform has comprehensive capabilities to meet specialized ABM needs.

What recommendations would you give to someone considering this product?

Results accelerate exponentially, making it the ideal software for any specialist seeking to boost the acquisition of must-have accounts. HubSpot ABM enables tailored and measurable engagement by orchestrating personalized campaigns powered by account insights.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jagdish P.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

It forces you to upgrade everything.

Likeliness to Recommend

9 /10

What differentiates HubSpot ABM from other similar products?

To get the most out of the abm tools, you really need to have both marketing hub and sales hub professional. This makes it a very expensive commitment.

What is your favorite aspect of this product?

I like that it's all part of one platform. The data flows seamlessly between marketing and sales, which is the whole point of abm. It is a truly integrated experience.

What do you dislike most about this product?

The cost can be a major issue for small businesses that want to try abm.

What recommendations would you give to someone considering this product?

Be prepared for a significant investment if you want to do abm properly in hubspot.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Caring

Mohamed H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

The company properties are so useful.

Likeliness to Recommend

5 /10

What differentiates HubSpot ABM from other similar products?

The ability to create custom properties for our target accounts is a huge advantage. We can track information that is specific to our industry and sales process.

What is your favorite aspect of this product?

I love that we created a property called "ideal customer profile tier". We can now filter and report on our accounts based on how good of a fit they are for us. It's very powerful.

What do you dislike most about this product?

It took some time to set up all the custom properties and get the team to use them.

What recommendations would you give to someone considering this product?

Take the time to set up your custom properties. It will pay off in the long run.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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