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HubSpot

HubSpot ABM

Composite Score
8.2 /10
CX Score
8.3 /10
Category
HubSpot ABM
8.2 /10

What is HubSpot ABM?

Hubspot ABM Software helps unite your marketing and sales teams with collaborative, intuitive ABM tools that create seamless buying experiences for your highest-value accounts. Getting your ABM strategy set up using HubSpot tools is intuitive and fast. Use workflow templates to define your ideal customer profiles and identify good-fit target accounts. Marketing and Sales can finally use shared tools that unite them around the same data, in the same place. HubSpot’s ABM tools help you personalize content and tailor how you engage with stakeholders within an account.

Company Details


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Awards & Recognition

HubSpot ABM won the following awards in the Account-Based Marketing category

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HubSpot ABM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot ABM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot ABM?

2% Negative
8% Neutral
90% Positive

Pros

  • Fair
  • Acts with Integrity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 84

Unified Sales and Marketing Funnel

89

Account Analytics & Measurement

86

Account-Based Advertising

85

Customer Journey Modelling

82

Team Alerts

82

Personalization/Audience Targeting

81

Multichannel Campaign Management

81

Artificial Intelligence / Machine Learning

77

Vendor Capability Ratings

Average 81

Ease of Data Integration

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Business Value Created

82

Ease of Implementation

81

Ease of Customization

81

Breadth of Features

81

Quality of Features

80

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

79

Vendor Support

78

HubSpot ABM Reviews

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Great product for 1-1 1-few or 1-many ABM approach

Likeliness to Recommend

7 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Respectful

Cons

  • Leverages Incumbent Status

victoria G.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Really easy to use, but gets expensive quickly.

Likeliness to Recommend

8 /10

What differentiates HubSpot ABM from other similar products?

The end user interface is really easy to user, specially the journey mapping.

What is your favorite aspect of this product?

100% the journey mapping, loved this feature when putting together customer coms.

What do you dislike most about this product?

The cost. we wanted to ramp up our email marketing but it just become really expensive to do the numbers we wanted.

What recommendations would you give to someone considering this product?

I would for start ups or medium size organisations, but it would depend on the organisation.

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Efficient Service

Cons

  • Commodity Features
  • Less Inspiring
  • Less Generous

alpha g.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

POWERFUL MARKETING SOLUTION TOOL

Likeliness to Recommend

9 /10

What differentiates HubSpot ABM from other similar products?

Our Marketing team uses HubSpot for emails, workflows, ads, lead management, scoring, nurturing, and some reporting. Our Customer Success team also uses it for one-to-many emails.

What is your favorite aspect of this product?

The product is easy to use even if your a first time user and with no technical knowledge.It has high email campaigns with high delivery rate.The customer service are the best they quickly respond anytime you contact them.We use the Hubspot email campaigning and landing pages for all of my marketing communication. It makes it so simple to target and remarket to our clients.Emails are easy to create and share between teams to get feedback and collaborate on.The entire CRM is free to use and easy to pull contacts into an email marketing campaign, track results, and tend to leads accordingly.

What do you dislike most about this product?

I have nothing i dislike about the product.

What recommendations would you give to someone considering this product?

The business data and communications with clients are in one place, so it's easy to update and follow up. I love how these tools empower designers and non-designers as it allows me to replace and test content with 'smart lists quickly.It is easy to use and manage and affordable. I recommend it to al organizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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