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MEGA International S.A

HOPEX Platform

Composite Score

9.3 /10

CX Score

9.4 /10

78 Reviews Write a Review

What is HOPEX Platform?

Our comprehensive lineup, MEGA HOPEX, combines industry-leading practices in enterprise architecture, data management, business process analysis, and risk management (GRC) into a single platform. The HOPEX platform is a modern, secure, and scalable SaaS platform that integrates seamlessly into the company's IT ecosystem. It enables collaboration, automation, and actionable insights to accelerate transformation initiatives

Company Details

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Awards & Recognition

HOPEX Platform won the following awards in the Enterprise Architecture category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

11 Top Rated Capabilities

11 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Contract Negotiation

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

HOPEX Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HOPEX Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HOPEX Platform?

1% Negative

3% Neutral

96% Positive

Pros

Continually Improving Product
Respectful
Client Friendly Policies
Includes Product Enhancements

Feature Ratings

Average 92

Process Architecture

Repository Management

Software Distribution

Data Visualization GIS

Collaboration

Analytics and Reporting

Performance Management

Project Management

PCI and EMV Compatible

Risk and Fraud Assessment

Document Management

Vendor Capability Ratings

Average 89

Vendor Support

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Customization

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

HOPEX Platform Screenshots

HOPEX Platform Videos

HOPEX Platform Reviews

Heidy D.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Fantastic for implement EA in the Organization

Likeliness to Recommend

9 /10

What differentiates HOPEX Platform from other similar products?

Allows you to view in a single repository the integration of all the components of the enterprise architecture

What is your favorite aspect of this product?

It is a tool that integrates information in a single source, without duplication of information, additionally the diagramming for the modeling of the different processes and applications allow the analysis of data through reports

What do you dislike most about this product?

The backend sometimes is very technical but with a good training you can manage it.

What recommendations would you give to someone considering this product?

Good training from the beginning

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ivan V.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Easy consultation of information in one place

Likeliness to Recommend

10 /10

What differentiates HOPEX Platform from other similar products?

The ease of seeing the processes and how everything is organized Customer Service Team is amazing, always looking for help us

What is your favorite aspect of this product?

The ease of seeing the processes and how everything is organized The process and applications can be seen in one place

What do you dislike most about this product?

Rarely the application is out of service

What recommendations would you give to someone considering this product?

I would recommend have more communication from the beginning of the implementation with the vendor(Customer Service Team), they helped us a lot.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Esneider E.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Great product&service but can improve on the symbo

Likeliness to Recommend

8 /10

What differentiates HOPEX Platform from other similar products?

Inventory of all the applications and how they relate to each other

What is your favorite aspect of this product?

The way you can see dependencies between applications. The availability of the CSM and SDM team to address questions, concerns, comments.

What do you dislike most about this product?

The visual part of the symbols is not so easy to change including the colors. Connections and/or relationships cannot be changed even if they are enabled for customization.

What recommendations would you give to someone considering this product?

Be in constant communication with CSM and SDM from the beginning, implementation and administration of the tool, in order to know the good practices to be implemented in the organization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

HOPEX Platform

What is HOPEX Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

HOPEX Platform Ratings

95 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love HOPEX Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Architecture Includes business process, policy, procedure, and project reviews.

Repository Management Includes storage, access control, and locking of files.

Software Distribution Includes electronic data interchange, document management, and financial reporting and analysis.

Data Visualization GIS Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Project Management Includes support for elements of individual project management such as phase, task, resource, duration and budget, with Gantt and WBS views.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

HOPEX Platform Screenshots

_ AirportMega.com Environment - External Data Flows

HOPEX Aquila - Capability map

HOPEX Aquila - Cloud migration analysis

HOPEX Aquila - Home page

HOPEX Platform Videos

MEGA HOPEX Enterprise Architecture Tool

MEGA International - NextGen

HOPEX Enterprise Architecture - Understand. Plan. Execute. And drive transformation.

HOPEX Platform Reviews

Heidy D.

Fantastic for implement EA in the Organization

Likeliness to Recommend

Pros

Ivan V.

Easy consultation of information in one place

Likeliness to Recommend

Pros

Esneider E.

Great product&service but can improve on the symbo

Likeliness to Recommend

Pros

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Title

Feature Ratings

Process Architecture

Repository Management

Software Distribution

Data Visualization GIS

Collaboration

Analytics and Reporting

Performance Management

Project Management

PCI and EMV Compatible

Risk and Fraud Assessment

Document Management

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Customization

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness