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Honeywell International Inc.

Honeywell Instant Alert Plus

Composite Score

6.4 /10

CX Score

6.3 /10

24 Reviews Write a Review

What is Honeywell Instant Alert Plus?

In an emergency, direct communication with multiple audiences can make the difference between a minor event and a major crisis. Honeywell Instant Alert and Instant Alert Plus are customizable, cloud-based emergency and mass notification systems that provide a seamless solution. Whether you need to reach people in an emergency or for routine communication, you can contact them quickly with one controlled message.

Company Details

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Honeywell Instant Alert Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Honeywell Instant Alert Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Honeywell Instant Alert Plus?

0% Negative

18% Neutral

82% Positive

Pros

Security Protects
Respectful
Enables Productivity
Reliable

Cons

Commodity Features
Less Inspiring
Under Delivered

Feature Ratings

Average 74

Conference Call Support

Contact Information Encryption

Sequential Processing

Self-Service Contact Information Update

Multi-Channel Mass Notification

Voice Recorded Alerts

Weather Alert

Scheduled Messaging

Multi-Language Support

Single Sign-On (SSO)

Scripting

Vendor Capability Ratings

Average 74

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Honeywell Instant Alert Plus Reviews

Mansoor A.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Alerts in Blink of an Eye

Likeliness to Recommend

8 /10

What differentiates Honeywell Instant Alert Plus from other similar products?

Not only is Honeywell incredibly user-friendly it’s super easy to install and very quick to use at a moment of urgency the site is well organized and can do a wide range of things.

What is your favorite aspect of this product?

it alerts out in a matter of seconds robustness is one of the key feature with high availability There is minimal wait time

What do you dislike most about this product?

overall experience is very pleasant and I don't think there is any thing missing which is required by my needs

What recommendations would you give to someone considering this product?

highly recommend as i am fully satisfied by it services and support

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Charlie H.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2020

Good interface with features that are responsive

Likeliness to Recommend

9 /10

What differentiates Honeywell Instant Alert Plus from other similar products?

Flexibility and svalability

What is your favorite aspect of this product?

Interface works well for me

What do you dislike most about this product?

Connectability and speed are sometimes a problem

What recommendations would you give to someone considering this product?

Good overall functionality for most situations

Pros

Continually Improving Product
Helps Innovate
Effective Service
Includes Product Enhancements

Cons

Less Transparent
Less Performance Enhancing
Commodity Features

Role: Finance
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Easy to use, but a bit pricey.

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Efficient Service

How We Deliver

Honeywell Instant Alert Plus

What is Honeywell Instant Alert Plus?

Company Details

Need Assistance?

Honeywell Instant Alert Plus Ratings

74 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+70 Net Emotional Footprint

How much do users love Honeywell Instant Alert Plus?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Conference Call Support Set up instant conference calls via the Emergency Mass Notification System (EMNS) solution.

Contact Information Encryption Contact information is encrypted.

Sequential Processing The ability to set alerts to be sent in a specific order to various audiences.

Self-Service Contact Information Update Ability to allow individuals to update their contact information for notifications via self-service option.

Multi-Channel Mass Notification Send emergency mass notifications via multiple channels (e.g. email, phone, or SMS text messaging).

Voice Recorded Alerts Recording and broadcasting of voice alerts created by the sender’s voice, rather than text-to-speech.

Weather Alert Receive notifications from subscribed weather alert providers.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Multi-Language Support Send or translate alerts in multiple languages.

Single Sign-On (SSO) Link to organization’s enterprise login for authentication.

Scripting Pre-define messages for different audiences (e.g. IT staff vs. business users) and different situations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Honeywell Instant Alert Plus Reviews

Mansoor A.

Alerts in Blink of an Eye

Likeliness to Recommend

Pros

Charlie H.

Good interface with features that are responsive

Likeliness to Recommend

Pros

Cons

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Conference Call Support

Contact Information Encryption

Sequential Processing

Self-Service Contact Information Update

Multi-Channel Mass Notification

Voice Recorded Alerts

Weather Alert

Scheduled Messaging

Multi-Language Support

Single Sign-On (SSO)

Scripting

Vendor Capability Ratings

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Ease of IT Administration