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Highspot Inc

Highspot

8.2 /10
Category
Highspot
8.2 /10

What is Highspot?

Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.

Company Details


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Awards & Recognition

Highspot won the following awards in the Sales Enablement category

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Highspot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Highspot.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Highspot?

6% Negative
3% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Sales Collateral Management

90

Application Integration

84

Onboarding and Training

84

Intelligent Search

84

Collaboration

84

Multi Device Capability

81

Content Analytics and Scoring

81

Next-Best-Action Recommendations

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Implementation

87

Business Value Created

86

Ease of IT Administration

85

Ease of Customization

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Breadth of Features

84

Availability and Quality of Training

82

Highspot Reviews

Mike R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Extremely beneficial for internal and customer use

Likeliness to Recommend

8 /10

What differentiates Highspot from other similar products?

The ability to quickly share content internally, as well as externally with partners. The ability to clone, remix and leverage assets within HS is great.

What is your favorite aspect of this product?

Sharing content and creating "spots" with partners/clients.

What do you dislike most about this product?

Not being able to auto-update clients spots with newer collateral created internally, and having to go manually update each spot at times can be a time suck.

What recommendations would you give to someone considering this product?

Do your diligence on the solution, but if you are any sort of sales org that benefits from content sharing, this is an empowering solution.

Pros

  • Enables Productivity
  • Unique Features
  • Fair
  • Continually Improving Product

Cons

  • Less Effective Service

Colin B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

The industry standard for content management

Likeliness to Recommend

10 /10

What differentiates Highspot from other similar products?

Market share

What is your favorite aspect of this product?

Analytics on a piece of content

What do you dislike most about this product?

Minimal collaboration No old content cleanup

What recommendations would you give to someone considering this product?

Ask them about search and AI capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Lindsey H.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Extremely User Friendly; Affordable & Fantastic!

Likeliness to Recommend

10 /10

What differentiates Highspot from other similar products?

Highspot was an easy implementation with many options to connect to CRM and email tools. Our CSM was extremely responsive whenever we had a question. Now that its fully deployed, the ease of internal and external communication has made our team so much more efficient. Reporting/Analytics provides easy to read insight into what's working - and what's not.

What is your favorite aspect of this product?

Being able to track engagement with our content gives us meaningful conversations with our Marketing team for future content creation.

What do you dislike most about this product?

Analytics data that is exported is cluttered with repetitive columns making it difficult to read at times.

What recommendations would you give to someone considering this product?

Research, research! There are many CMS options out there - find one that is easy to use, easy to implement, and easy to integrate. Highspot is all of these and their team is wonderful to work with.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

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