What is Highspot?
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Highspot?
Pros
- Reliable
- Enables Productivity
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Collateral Management
Application Integration
Onboarding and Training
Intelligent Search
Collaboration
Multi Device Capability
Content Analytics and Scoring
Next-Best-Action Recommendations
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Highspot Reviews
Mike R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
Extremely beneficial for internal and customer use
Likeliness to Recommend
What differentiates Highspot from other similar products?
The ability to quickly share content internally, as well as externally with partners. The ability to clone, remix and leverage assets within HS is great.
What is your favorite aspect of this product?
Sharing content and creating "spots" with partners/clients.
What do you dislike most about this product?
Not being able to auto-update clients spots with newer collateral created internally, and having to go manually update each spot at times can be a time suck.
What recommendations would you give to someone considering this product?
Do your diligence on the solution, but if you are any sort of sales org that benefits from content sharing, this is an empowering solution.
Pros
- Enables Productivity
- Unique Features
- Fair
- Continually Improving Product
Cons
- Less Effective Service
Colin B.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2021
The industry standard for content management
Likeliness to Recommend
What differentiates Highspot from other similar products?
Market share
What is your favorite aspect of this product?
Analytics on a piece of content
What do you dislike most about this product?
Minimal collaboration No old content cleanup
What recommendations would you give to someone considering this product?
Ask them about search and AI capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Lindsey H.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2021
Extremely User Friendly; Affordable & Fantastic!
Likeliness to Recommend
What differentiates Highspot from other similar products?
Highspot was an easy implementation with many options to connect to CRM and email tools. Our CSM was extremely responsive whenever we had a question. Now that its fully deployed, the ease of internal and external communication has made our team so much more efficient. Reporting/Analytics provides easy to read insight into what's working - and what's not.
What is your favorite aspect of this product?
Being able to track engagement with our content gives us meaningful conversations with our Marketing team for future content creation.
What do you dislike most about this product?
Analytics data that is exported is cluttered with repetitive columns making it difficult to read at times.
What recommendations would you give to someone considering this product?
Research, research! There are many CMS options out there - find one that is easy to use, easy to implement, and easy to integrate. Highspot is all of these and their team is wonderful to work with.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service