What is Highspot?
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Highspot?
Pros
- Reliable
- Enables Productivity
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Collateral Management
Application Integration
Onboarding and Training
Intelligent Search
Collaboration
Multi Device Capability
Content Analytics and Scoring
Next-Best-Action Recommendations
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Highspot Reviews
Kaitlyn G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
easy to use, fantastic learning tool for sales xDR
Likeliness to Recommend
What differentiates Highspot from other similar products?
Highspot is customizable to each company's goals and values.
What is your favorite aspect of this product?
I love the ease of use and I send over customer use stories to current customers for upsells or prospects for new business.
What do you dislike most about this product?
Not a single bad thing to say about this product thus far.
What recommendations would you give to someone considering this product?
I think any company with an SDR department and/or marketing should implement this product within the organization.
Pros
- Reliable
- Effective Service
- Client's Interest First
- Includes Product Enhancements
Dani J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Easy to use, not always easy to organize material
Likeliness to Recommend
What differentiates Highspot from other similar products?
simple design but able to use in complex ways
What is your favorite aspect of this product?
The material tracking
What do you dislike most about this product?
I cant seem to find what I need at times/disorganized
What recommendations would you give to someone considering this product?
make sure to set it up organized
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Inspires Innovation
Luke V.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
Learn more, be better!
Likeliness to Recommend
What differentiates Highspot from other similar products?
Highspot does a fantastic job of compiling all of the relevant training material that I personally need to do my job at a high level. It allows me to organize my training sessions and refer back to key insights quickly while on active calls if needed.
What is your favorite aspect of this product?
Pure volume. Highspot collects so much material all in the same place and is a fantastic library for training purposes.
What do you dislike most about this product?
The only thing that I think highspot could improve upon would be the ability to segregate specific materials into topics and groups.
What recommendations would you give to someone considering this product?
Use it! This is one of those tools that can be career changing if you take the time every day to spend 30-60 minutes in it learning something new.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity