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Highspot Inc

Highspot

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Highspot
8.2 /10

What is Highspot?

Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.

Company Details


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Awards & Recognition

Highspot won the following awards in the Sales Enablement category

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Highspot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Highspot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Highspot?

6% Negative
3% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Sales Collateral Management

90

Application Integration

84

Onboarding and Training

84

Collaboration

84

Intelligent Search

84

Multi Device Capability

81

Content Analytics and Scoring

81

Next-Best-Action Recommendations

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Implementation

87

Business Value Created

86

Ease of Customization

85

Ease of IT Administration

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Breadth of Features

84

Availability and Quality of Training

82

Highspot Reviews

Kaitlyn G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

easy to use, fantastic learning tool for sales xDR

Likeliness to Recommend

9 /10

What differentiates Highspot from other similar products?

Highspot is customizable to each company's goals and values.

What is your favorite aspect of this product?

I love the ease of use and I send over customer use stories to current customers for upsells or prospects for new business.

What do you dislike most about this product?

Not a single bad thing to say about this product thus far.

What recommendations would you give to someone considering this product?

I think any company with an SDR department and/or marketing should implement this product within the organization.

Pros

  • Reliable
  • Effective Service
  • Client's Interest First
  • Includes Product Enhancements

Dani J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use, not always easy to organize material

Likeliness to Recommend

8 /10

What differentiates Highspot from other similar products?

simple design but able to use in complex ways

What is your favorite aspect of this product?

The material tracking

What do you dislike most about this product?

I cant seem to find what I need at times/disorganized

What recommendations would you give to someone considering this product?

make sure to set it up organized

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Inspires Innovation

Luke V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Learn more, be better!

Likeliness to Recommend

10 /10

What differentiates Highspot from other similar products?

Highspot does a fantastic job of compiling all of the relevant training material that I personally need to do my job at a high level. It allows me to organize my training sessions and refer back to key insights quickly while on active calls if needed.

What is your favorite aspect of this product?

Pure volume. Highspot collects so much material all in the same place and is a fantastic library for training purposes.

What do you dislike most about this product?

The only thing that I think highspot could improve upon would be the ability to segregate specific materials into topics and groups.

What recommendations would you give to someone considering this product?

Use it! This is one of those tools that can be career changing if you take the time every day to spend 30-60 minutes in it learning something new.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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