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Highspot Inc

Highspot

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Highspot
8.2 /10

What is Highspot?

Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.

Company Details


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Awards & Recognition

Highspot won the following awards in the Sales Enablement category

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Highspot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Highspot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Highspot?

6% Negative
3% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Sales Collateral Management

90

Application Integration

84

Onboarding and Training

84

Collaboration

84

Intelligent Search

84

Multi Device Capability

81

Content Analytics and Scoring

81

Next-Best-Action Recommendations

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Implementation

87

Business Value Created

86

Ease of Customization

85

Ease of IT Administration

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Breadth of Features

84

Availability and Quality of Training

82

Highspot Reviews

ABRAHAM P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great Tool, really a must for SaaS companies

Likeliness to Recommend

10 /10

What differentiates Highspot from other similar products?

Its the best tool to have all comercial content for your company, It tracks everything, it personalize everything, its easy to use and it integrates with a lot of tools. Such a Great Experience.

What is your favorite aspect of this product?

1.-That can integrate with every tool we have, Salesforce, Salesloft, Gmail, etc 2.-That personalize the link per client so its a unic link per client.

What do you dislike most about this product?

At this moments there hasn't been something that I havent like as a comercial.

What recommendations would you give to someone considering this product?

When the implementation play games with your sales reps. We give Amazon Spiff Cards to the star players of making links per client, of editing content, of more client who read the content, etc. This really was a mile stone when our people adopted the tool.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Andrew G.

  • Role: Consultant
  • Industry: Banking
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2021

Intuitive, easy to use but poor governance

Likeliness to Recommend

7 /10

What differentiates Highspot from other similar products?

Ease of use & ease of administration

What is your favorite aspect of this product?

Pitch styles

What do you dislike most about this product?

Poor Governance

What recommendations would you give to someone considering this product?

Look at Governance and content management functionality

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2021

Highspot is amazing, it saves my team so much time

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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