What is Highspot?
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Highspot?
Pros
- Reliable
- Enables Productivity
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Collateral Management
Application Integration
Onboarding and Training
Intelligent Search
Collaboration
Multi Device Capability
Content Analytics and Scoring
Next-Best-Action Recommendations
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Highspot Reviews
ABRAHAM P.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Nov 2021
Great Tool, really a must for SaaS companies
Likeliness to Recommend
What differentiates Highspot from other similar products?
Its the best tool to have all comercial content for your company, It tracks everything, it personalize everything, its easy to use and it integrates with a lot of tools. Such a Great Experience.
What is your favorite aspect of this product?
1.-That can integrate with every tool we have, Salesforce, Salesloft, Gmail, etc 2.-That personalize the link per client so its a unic link per client.
What do you dislike most about this product?
At this moments there hasn't been something that I havent like as a comercial.
What recommendations would you give to someone considering this product?
When the implementation play games with your sales reps. We give Amazon Spiff Cards to the star players of making links per client, of editing content, of more client who read the content, etc. This really was a mile stone when our people adopted the tool.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Andrew G.
- Role: Consultant
- Industry: Banking
- Involvement: Initial Implementation
Submitted Sep 2021
Intuitive, easy to use but poor governance
Likeliness to Recommend
What differentiates Highspot from other similar products?
Ease of use & ease of administration
What is your favorite aspect of this product?
Pitch styles
What do you dislike most about this product?
Poor Governance
What recommendations would you give to someone considering this product?
Look at Governance and content management functionality
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Aug 2021
Highspot is amazing, it saves my team so much time
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing