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HID Global Corporation

HID DigitalPersona

Composite Score

6.8 /10

CX Score

6.9 /10

53 Reviews Write a Review

What is HID DigitalPersona?

The HID DigitalPersona software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of easily deployable authentication methods so users can quickly and easily gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, Citrix applications and more. Crossmatch was acquired by HID Global in September 2018.

Company Details

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Awards & Recognition

HID DigitalPersona won the following awards in the Identity and Access Management category

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HID DigitalPersona Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HID DigitalPersona.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

92 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HID DigitalPersona?

1% Negative

20% Neutral

79% Positive

Pros

Respectful
Effective Service
Trustworthy
Acts with Integrity

Feature Ratings

Average 77

Web Cloud Single Sign on (SSO)

Provisioning Deprovisioning

Access Request Management

Reporting

Activity Monitoring Alerts

Mobility Support

Privileged Access Management

Password Management

Identity Governance

Advanced Provisioning

Multi-Factor Authentication (MFA)

Vendor Capability Ratings

Average 76

Vendor Support

Business Value Created

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Customization

HID DigitalPersona Reviews

Vaibhav P.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Likeliness to Recommend

7 /10

Pros

Efficient Service
Effective Service
Respectful
Client Friendly Policies

Harsh D.

Role: Consultant
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Features disappoint

Likeliness to Recommend

7 /10

What differentiates HID DigitalPersona from other similar products?

The Idea of the product and the concept

What is your favorite aspect of this product?

The features of the product

What do you dislike most about this product?

There are no new scope of improvement

What recommendations would you give to someone considering this product?

It is for small scale industries

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shihas k.

Role: Information Technology
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

very fantastic one

Likeliness to Recommend

10 /10

What differentiates HID DigitalPersona from other similar products?

support is very good

What is your favorite aspect of this product?

good for new technology

What do you dislike most about this product?

not much

What recommendations would you give to someone considering this product?

buy its great deal

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

HID DigitalPersona

What is HID DigitalPersona?

Company Details

Need Assistance?

Awards & Recognition

2020 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

2018 Data Quadrant Gold Medalist

HID DigitalPersona Ratings

81 Likeliness to Recommend

92 Plan to Renew

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love HID DigitalPersona?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Access Request Management Software allows IT to track and manage user access requests.

Reporting Software provides reporting functionality

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Mobility Support Software is optimized for mobile usage.

Privileged Access Management Software provides visibility into specific user access patterns

Password Management Software provides credential management and retrieval functionality.

Identity Governance Software allows identities and access to be centrally managed through policies.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

HID DigitalPersona Reviews

Vaibhav P.

Likeliness to Recommend

Pros

Harsh D.

Features disappoint

Likeliness to Recommend

Pros

Shihas k.

very fantastic one

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Web Cloud Single Sign on (SSO)

Provisioning Deprovisioning

Access Request Management

Reporting

Activity Monitoring Alerts

Mobility Support

Privileged Access Management

Password Management

Identity Governance

Advanced Provisioning

Multi-Factor Authentication (MFA)

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Customization