Happeo Customer Reviews 2024

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Happeo

Composite Score

6.9 /10

CX Score

6.9 /10

12 Reviews Write a Review

What is Happeo?

Happeo is a social intranet, designed for businesses that work with Google Workspace and Microsoft 365. An intranet, enterprise social network and collaboration platform that brings your employees together – no matter where they are. Happeo helps in unlocking the value of a few enterprise priorities, such as employee engagement, internal communication structure as well as employee productivity. The platform is awarded for its user-friendliness, workplace integrations, and ease of implementation.

Company Details

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Happeo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Happeo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

80 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Happeo?

0% Negative

8% Neutral

92% Positive

Pros

Enables Productivity
Trustworthy
Fair
Appreciates Incumbent Status

Feature Ratings

Average 77

Single Sign-On (SSO)

Newsletter Creation

Intranet

Mobile

Emergency Notification

News Feeds, Alerts & Notifications

Instant Messaging

Application Integration

Rewards Recognition

Employee Directory

Surveys and Polling

Vendor Capability Ratings

Average 79

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Quality of Features

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Business Value Created

Happeo Reviews

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Easy to use!

Likeliness to Recommend

9 /10

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Role: Sales Marketing
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Easy to use and implement, however there are flaws

Likeliness to Recommend

7 /10

Pros

Friendly Negotiation
Helps Innovate
Enables Productivity
Trustworthy

Parth K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic upgrades and a fantastic programme

Likeliness to Recommend

7 /10

What differentiates Happeo from other similar products?

Userpilot is an easy-to-use and integrated technology that enables you to quickly set up web-app-based notifications and guided tours as well as NPS collection functionality. The National Park Service and guided tours have greatly reduced engineering work for us both.

What is your favorite aspect of this product?

Our GTM and AppSumo launches have been greatly aided by Userpilot, a remarkably user-friendly platform that significantly enhances our users' experience. Support has been fantastic (Sarah has helped our business SO MUCH and is by far the best CS rep I've ever worked with). I also appreciate that their team and CTO went above and beyond to ensure that all bugs were fixed because they recognized how crucial it was for the tooltips to be released on schedule.

What do you dislike most about this product?

There were a few times when something didn't work (TT not firing correctly) or there was a minor technical issue from the UP side (they addressed it quickly). It would be helpful to have clear feedback on what the problem was and how the user could fix it. Despite this, they didn't hinder our use—again, fantastic platform.

What recommendations would you give to someone considering this product?

Userpilot has the best price-to-feature ratio. Other less expensive tools on the market would undoubtedly fall short of your requirements, while others like Pendo would be out of your price range. Userpilot is in the ideal position.

Pros

Reliable
Unique Features
Efficient Service
Client Friendly Policies

How We Deliver

Happeo

What is Happeo?

Company Details

Need Assistance?

Awards & Recognition

Happeo Ratings

83 Likeliness to Recommend

80 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Happeo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Intranet Private network that allows collaboration and storage of sensitive documents.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Instant Messaging Real-time, text-based communication between two or more people

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Surveys and Polling Ability to survey employees and gather feedback.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Happeo Reviews

Easy to use!

Likeliness to Recommend

Pros

Easy to use and implement, however there are flaws

Likeliness to Recommend

Pros

Parth K.

Fantastic upgrades and a fantastic programme

Likeliness to Recommend

Pros

Title

Feature Ratings

Single Sign-On (SSO)

Newsletter Creation

Intranet

Mobile

Emergency Notification

News Feeds, Alerts & Notifications

Instant Messaging

Application Integration

Rewards Recognition

Employee Directory

Surveys and Polling

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Quality of Features

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Business Value Created