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Gusto

Gusto

8.8 /10
Category
Gusto
8.8 /10

What is Gusto?

Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.

Company Details


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Awards & Recognition

Gusto won the following awards in the Human Capital Management - Midmarket category

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Gusto Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Gusto.

92 Likeliness to Recommend

1
Since last award

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Gusto?

4% Negative
5% Neutral
91% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Feature Ratings

Average 87

Payroll Administration

91

Position Management

90

Performance Management

90

Talent Management

88

Workforce Planning

87

Time and Attendance

87

Employee Record

87

Benefits Administration

85

Learning and Development

83

Talent Acquisition

82

Vendor Capability Ratings

Average 88

Ease of Implementation

93

Breadth of Features

91

Business Value Created

91

Ease of Data Integration

90

Usability and Intuitiveness

90

Ease of IT Administration

89

Quality of Features

89

Ease of Customization

86

Product Strategy and Rate of Improvement

85

Vendor Support

83

Availability and Quality of Training

83

Gusto Reviews

Banice G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Gusto - Great Features and Very Affordable

Likeliness to Recommend

9 /10

What differentiates Gusto from other similar products?

Besides being a great HCM, it also comes with administration benefits

What is your favorite aspect of this product?

I like that Gusto is multipurpose I like the administration benefits The software handles HCM needs effortlessly

What do you dislike most about this product?

The User Interface requires some kind of improvement

What recommendations would you give to someone considering this product?

I recommend Gusto as it offers great features and has been very effective

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Saves Time

David R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Easily track time off and payroll

Likeliness to Recommend

8 /10

What differentiates Gusto from other similar products?

My firm provides payroll services for local companies. I switched to Gusto from the other "market leader" in payroll processing after using it for many years. I was pleasantly delighted by Gusto's user-friendliness, efficiency, and helpful support staff. Furthermore, Gusto was cheaper than the alternatives we considered.

What is your favorite aspect of this product?

Small company owners typically do not have the resources to devote significant time and energy to researching, implementing, and managing a payroll system. Setup is a breeze with Gusto because of the thoroughness with which it probes for information and the precision with which it executes. Because of the intuitive design of the interface, even a sole proprietor may quickly and easily set up payroll to run automatically.

What do you dislike most about this product?

The calendar widget has several glitches. The price seemed a bit steep.

What recommendations would you give to someone considering this product?

Large companies that can afford to provide their workforce with a well-designed, user-friendly software like Gusto would benefit much from doing so. It was a touch pricy, so it probably wouldn't be the best fit for tiny businesses with limited funds. Employees don't need to be particularly computer savvy to use it successfully. The mobile app's portability makes it a good fit for businesses that value employee convenience.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Danke G.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Greatness In Managing Business HCM

Likeliness to Recommend

9 /10

What differentiates Gusto from other similar products?

Gusto is very effective as a HCM Solution. It's highly affordable and makes handling issues to do with HRM easy

What is your favorite aspect of this product?

This software is effective in HCM management It's flawless and affordable I have used it and it is seamless to use

What do you dislike most about this product?

Gusto is great and I haven't had bad encounters

What recommendations would you give to someone considering this product?

I recommend Gusto for it's capabilities when it comes to handling business HCM needs

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Effective Service

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