What is Gusto?
Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Position Management
Performance Management
Talent Management
Workforce Planning
Time and Attendance
Employee Record
Benefits Administration
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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Gusto Reviews
Banice G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Gusto - Great Features and Very Affordable
Likeliness to Recommend
What differentiates Gusto from other similar products?
Besides being a great HCM, it also comes with administration benefits
What is your favorite aspect of this product?
I like that Gusto is multipurpose I like the administration benefits The software handles HCM needs effortlessly
What do you dislike most about this product?
The User Interface requires some kind of improvement
What recommendations would you give to someone considering this product?
I recommend Gusto as it offers great features and has been very effective
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Saves Time
David R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Easily track time off and payroll
Likeliness to Recommend
What differentiates Gusto from other similar products?
My firm provides payroll services for local companies. I switched to Gusto from the other "market leader" in payroll processing after using it for many years. I was pleasantly delighted by Gusto's user-friendliness, efficiency, and helpful support staff. Furthermore, Gusto was cheaper than the alternatives we considered.
What is your favorite aspect of this product?
Small company owners typically do not have the resources to devote significant time and energy to researching, implementing, and managing a payroll system. Setup is a breeze with Gusto because of the thoroughness with which it probes for information and the precision with which it executes. Because of the intuitive design of the interface, even a sole proprietor may quickly and easily set up payroll to run automatically.
What do you dislike most about this product?
The calendar widget has several glitches. The price seemed a bit steep.
What recommendations would you give to someone considering this product?
Large companies that can afford to provide their workforce with a well-designed, user-friendly software like Gusto would benefit much from doing so. It was a touch pricy, so it probably wouldn't be the best fit for tiny businesses with limited funds. Employees don't need to be particularly computer savvy to use it successfully. The mobile app's portability makes it a good fit for businesses that value employee convenience.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Danke G.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Greatness In Managing Business HCM
Likeliness to Recommend
What differentiates Gusto from other similar products?
Gusto is very effective as a HCM Solution. It's highly affordable and makes handling issues to do with HRM easy
What is your favorite aspect of this product?
This software is effective in HCM management It's flawless and affordable I have used it and it is seamless to use
What do you dislike most about this product?
Gusto is great and I haven't had bad encounters
What recommendations would you give to someone considering this product?
I recommend Gusto for it's capabilities when it comes to handling business HCM needs
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Effective Service