What is Gusto?
Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGusto Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Gusto.
92 Likeliness to Recommend
1
Since last award
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Position Management
Performance Management
Talent Management
Workforce Planning
Time and Attendance
Employee Record
Benefits Administration
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Also Featured in...
Gusto Reviews
- Role: Finance
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2023
Solid product, great for startups/SMBs
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Zafar A.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2023
Positive and saves your time
Likeliness to Recommend
What differentiates Gusto from other similar products?
When platform is opened, the positive massages make your day, it is really made to make your daily working experience totally different.
What is your favorite aspect of this product?
The ease of implementation and data integration. Reminder of bank holidays, to manage your payroll timely.
What do you dislike most about this product?
For using this product more than 2 years, didn't encountered any problems yet.
What recommendations would you give to someone considering this product?
Managing a small business, with international contractors or local, then surely you can consider Gusto as your financial assistant.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Zafar A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Very handy tool for a small business
Likeliness to Recommend
What differentiates Gusto from other similar products?
The design of platform is very positively built, with daily greetings and cheering quotes. It is definitely different experience on your daily work routine.
What is your favorite aspect of this product?
Its easy usage and affordable price.
What do you dislike most about this product?
At the moment no minuses, they are heading to right direction.
What recommendations would you give to someone considering this product?
It is highly recommended.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy