What is Gusto?
Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Position Management
Performance Management
Talent Management
Workforce Planning
Time and Attendance
Employee Record
Benefits Administration
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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Gusto Reviews
Brad H.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2021
Very user friendly, easy fast navigation!
Likeliness to Recommend
What differentiates Gusto from other similar products?
Very self explanatory and user friendly. Easy to navigate
What is your favorite aspect of this product?
Simple and fast
What do you dislike most about this product?
Nothing, all is perfect
What recommendations would you give to someone considering this product?
Look into all other platforms and compare. The ease of use and cost makes it a win win.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Gaby S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2021
Innovative People Management system
Likeliness to Recommend
What differentiates Gusto from other similar products?
cloud based features that enable collaboration by the team
What is your favorite aspect of this product?
integration and collaboration
What do you dislike most about this product?
poor customer service during growing spurs
What recommendations would you give to someone considering this product?
jump in! I love it and so does my team and clients
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kruti M.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Easy to use product as end user
Likeliness to Recommend
What differentiates Gusto from other similar products?
I don’t t have any
What is your favorite aspect of this product?
I don’t t have any
What do you dislike most about this product?
I don’t t have any
What recommendations would you give to someone considering this product?
I don’t t have any
Pros
- Helps Innovate
- Saves Time
- Fair
- Altruistic