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Greenhouse Recruiting Logo Award Winner Product Badge
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Greenhouse Software Inc

Greenhouse Recruiting

Composite Score
8.6 /10
CX Score
8.8 /10
Category
Greenhouse Recruiting
8.6 /10

What is Greenhouse Recruiting?

Greenhouse offers the tools companies need to manage their entire hiring process. Greenhouse was built to align with how great recruiting organizations work, and includes industry best practices for hiring talent.

Company Details


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Awards & Recognition

Greenhouse Recruiting won the following awards in the Applicant Tracking Systems - Enterprise category

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Greenhouse Recruiting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Greenhouse Recruiting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Greenhouse Recruiting?

0% Negative
7% Neutral
93% Positive

Pros

  • Trustworthy
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 81

Employee Referrals

88

Candidate Application Process

86

Customized Job Postings

85

Candidate Experience Surveys

85

Onboarding and Training

81

User Permissions

80

AI Capabilities

79

Analytics and Reporting

77

Integration APIs

75

Mobile

75

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

87

Ease of Implementation

86

Business Value Created

85

Quality of Features

84

Breadth of Features

82

Availability and Quality of Training

82

Ease of IT Administration

81

Ease of Data Integration

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Vendor Support

78

Greenhouse Recruiting Reviews

Renee L.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great overall product, minor gaps

Likeliness to Recommend

8 /10

What differentiates Greenhouse Recruiting from other similar products?

Greenhouse has a really user-friendly and clean interface that anyone can pick up easily. There is a good amount of customizability in most areas to tailor the app to your needs.

What is your favorite aspect of this product?

My favorite aspect of Greenhouse is how easy it is to use day to day for me, whether it's going through new applications or scheduling candidates. I also really appreciate all the constant product updates that Greenhouse rolls out to improve existing features.

What do you dislike most about this product?

The biggest area of improvement would be customizability in certain areas, such as reporting needs or user permissions on jobs. These hinder us from being able to find information we need and thus making us have to resort to using a third party application to make up for these gaps.

What recommendations would you give to someone considering this product?

I would recommend this product for small to midsize companies. It can get expensive having to add on different 3rd party implementations to make up for gaps in the product, so do keep that in mind.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mallory F.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

fantastic product, always adding new features

Likeliness to Recommend

8 /10

What differentiates Greenhouse Recruiting from other similar products?

So much easier to use and more intuitive. More customizable that other ATS tools. Easy to train interviewers and internal users on. Easy for candidates to apply.

What is your favorite aspect of this product?

API integrations, ease of use, intuitive to use system that makes it easy to have my stakeholders use the system well

What do you dislike most about this product?

Support could be better -- they tend to push articles more than just give you a Support rep to help. Sometimes their features don't work or are inconsistent.

What recommendations would you give to someone considering this product?

Figure out what features you need and don't -- many other tools in the recruiting ecosystem (ATS, CMS, etc.) are all starting to have function creep. Make sure you aren't paying more than you needed for duplicated functionalities in your recruiting tool stack.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Brenda C.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Love Greenhouse- Best ATS!

Likeliness to Recommend

10 /10

What differentiates Greenhouse Recruiting from other similar products?

Alot of features are constantly getting updated or new ones are coming out. I love they have a whole conference for their ATS as well. So worth seeing the creators and meeting other folks/companies that use this great system.

What is your favorite aspect of this product?

I love how easy it is to. Customer Service is easily accessible if you run into any hurdles or have any questions. Love that you have support for weeks when implementing system.

What do you dislike most about this product?

I currently do not have anything bad to say about Greenhouse.

What recommendations would you give to someone considering this product?

Please do your research. You won't find anything better than this. The $$ is well worth it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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