GPS Insight Customer Reviews 2026 | Fleet Management

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GPS Insight

Composite Score

8.3 /10

CX Score

8.3 /10

92 Reviews Write a Review

What is GPS Insight?

GPS Insight offers a vehicle and asset tracking solution for any type of business and every fleet size.

Company Details

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Awards & Recognition

GPS Insight won the following awards in the Fleet Management category

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2026 Data Quadrant Champion

Latest Award, 2026

0 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2026

Service Experience

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

Strategy and Innovation
Service Experience

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

GPS Insight Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GPS Insight.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GPS Insight?

9% Negative

9% Neutral

82% Positive

Pros

Respectful
Security Protects
Enables Productivity
Fair

Feature Ratings

Average 79

Vehicle Management

GPS Tracking

Dispatch Management

Fuel Management

Driver Management

Vendor Management

Fleet Maintenance

Order Management

Asset Management

Cargo Management

Inventory and Field Parts Management

Vendor Capability Ratings

Average 76

Vendor Support

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

GPS Insight Reviews

Shannon B.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Fleet Management and Gps Tracking.

Likeliness to Recommend

10 /10

What differentiates GPS Insight from other similar products?

The ease of use.

What is your favorite aspect of this product?

The gps tracking.

What do you dislike most about this product?

I have no dislikes.

What recommendations would you give to someone considering this product?

I'd highly recommend the software.

Pros

Trustworthy
Effective Service
Caring
Saves Time

Wendy A.

Role: Operations
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Easy to use and great customer service. Fair price

Likeliness to Recommend

10 /10

What differentiates GPS Insight from other similar products?

This is the only GPs tracking we have used.

What is your favorite aspect of this product?

When I have had a problem or didnt know how to do something the customer service is always helpful.

What do you dislike most about this product?

I do not really know of anything I do not like regarding this product.

What recommendations would you give to someone considering this product?

We were required by our auto insurance to purchase GPS tracking and monitoring.

Pros

Effective Service
Caring
Saves Time
Respectful

Sarah B.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Easy to use

Likeliness to Recommend

10 /10

What differentiates GPS Insight from other similar products?

Not sure how to answer.

What is your favorite aspect of this product?

being able to track the techs

What do you dislike most about this product?

street view unavailable sometimes.

What recommendations would you give to someone considering this product?

easy plug and play

Pros

Trustworthy
Efficient Service
Effective Service
Caring

How We Deliver

Events

GPS Insight

What is GPS Insight?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

GPS Insight Ratings

86 Likeliness to Recommend

92 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love GPS Insight?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vehicle Management Includes vehicle tracking, tire usage, and vehicle performance analysis.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Dispatch Management Includes customer qualification, work order management, route planning, and signature capture.

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Vendor Management Consolidates all vendor information, tracks performance with metrics and KPIs, and evaluates risk with respect to sustainability, compliance, strategy, etc.

Fleet Maintenance Includes work orders, vehicle repair histories, preventative maintenance, and maintenance alerts.

Order Management Includes order entry, order processing, order tracking, and parts management.

Asset Management Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Cargo Management Organize transaction data for delivery of goods and services. Includes tariff freight management, AWB database and management, quotes and warehouse processing.

Inventory and Field Parts Management Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

GPS Insight Reviews

Shannon B.

Fleet Management and Gps Tracking.

Likeliness to Recommend

Pros

Wendy A.

Easy to use and great customer service. Fair price

Likeliness to Recommend

Pros

Sarah B.

Easy to use

Likeliness to Recommend

Pros

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1
Since last award

2
Since last award

Feature Ratings

Vehicle Management

GPS Tracking

Dispatch Management

Fuel Management

Driver Management

Vendor Management

Fleet Maintenance

Order Management

Asset Management

Cargo Management

Inventory and Field Parts Management

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization