What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Performance Enhancing
- Reliable
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Audio Transcription
Analytics Reporting
Centralized Management Portal
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews
Santiago. S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
Google voice is great!
Likeliness to Recommend
What differentiates Google Voice from other similar products?
It normally keeps one connected and organized unlike other similar platforms.
What is your favorite aspect of this product?
I like how google voice can be customized to fit our day to day workflow. Also it's cost friendly unlike other similar platforms.
What do you dislike most about this product?
I haven't experienced any major flaws while working with it.
What recommendations would you give to someone considering this product?
Yes, google voice is money saver you should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chris h.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Google voice
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Google voice is money saver unlike other similar products.
What is your favorite aspect of this product?
What I like mostly about it is that it's the best for big and small business where you can create phone number where people can call and text you.
What do you dislike most about this product?
I have nothing to dislike towards it.
What recommendations would you give to someone considering this product?
Yes, it's an excellent Lean service for startups, you should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Matt c.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Fantastic and easiest service to use
Likeliness to Recommend
What differentiates Google Voice from other similar products?
It's an excellent phone service alternative unlike other similar products.
What is your favorite aspect of this product?
I like how I am able to get calls for business line on my cell phone. Also I like how I can use voice number instead of own private number. Also I like how I can call internationally for free.
What do you dislike most about this product?
I have nothing bad to complain about this great platform.
What recommendations would you give to someone considering this product?
Google voice is the best ,you should try it especially in making calls.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing