What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Performance Enhancing
- Reliable
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Audio Transcription
Analytics Reporting
Centralized Management Portal
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews
Abhishek T.
- Role: Student Academic
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
Easy to use and a good software with audio clarity
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Google branding
What is your favorite aspect of this product?
Security and audio clarity
What do you dislike most about this product?
Nothing about dislike
What recommendations would you give to someone considering this product?
Audio clarity is good. You can use it
Pros
- Reliable
- Saves Time
- Security Protects
- Helps Innovate
Farhan T.
- Role: Student Academic
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2021
Easy to use and a good product.
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Voice clarity and easy to use
What is your favorite aspect of this product?
Voice clarity is pretty good.
What do you dislike most about this product?
Nothing much about dislike. Sometimes there were lag issue otherwise works pretty good.
What recommendations would you give to someone considering this product?
If you are looking for clarity in voice calls and security then go for it
Pros
- Continually Improving Product
- Security Protects
- Helps Innovate
- Reliable
Rebekah L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Easy to use and set up!
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Very reliable and great privacy features!
What is your favorite aspect of this product?
I really like that you can select a phone number with the area code that you need!
What do you dislike most about this product?
Nothing at the moment to dislike.
What recommendations would you give to someone considering this product?
Cost effective and super easy to use for your entire team!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing