What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Audio Transcription
Analytics Reporting
Speech Access and Personal Assistant
Centralized Management Portal
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews
saksham t.
- Role: Information Technology
- Industry: Electronics
- Involvement: End User of Application
Submitted Jan 2022
Fantastic product
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Multiple features
What is your favorite aspect of this product?
Quick response
What do you dislike most about this product?
application
What recommendations would you give to someone considering this product?
Amazing Product
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Bhabishya B.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jan 2022
Best website for virtual number and calling
Likeliness to Recommend
What differentiates Google Voice from other similar products?
There aren't much websites like Google Voice, and many of them are paid where as in the order hand here Google Voice is free to use if calling to US and CA. It's very easy to create account with them and start using their service.
What is your favorite aspect of this product?
My favorite aspect of this product is that there is no restrictions at all. I can use the number provided by them as actual number provided after using a SIM card. They provide call and sms features and I love that. Their website interface is very easy to use.
What do you dislike most about this product?
What I dislike most about this product is that the cost to call other countries is very high. It's free to call US and CA but for other it's not free and charges are high for those countries.
What recommendations would you give to someone considering this product?
If anyone is thinking of using Google Voice, then they should go for it. It's free and you are gonna love it.
Pros
- Reliable
- Trustworthy
- Saves Time
- Fair
Paul L.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2022
Easy to use, reliable and great value
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Quick and easy integration, especially into all things Google related.
What is your favorite aspect of this product?
Customization options for call forwarding and availability
What do you dislike most about this product?
I have seem some unreliability with the call forwarding feature and the voice transcription for messages has not been that reliable.
What recommendations would you give to someone considering this product?
Quick and easy set up - well worth the minimal time to get it running and take it out for a test drive. You'll probably want to keep it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects