What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Audio Transcription
Analytics Reporting
Speech Access and Personal Assistant
Centralized Management Portal
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews
Zoey J.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2022
Make your voice heard everywhere, at any time
Likeliness to Recommend
What differentiates Google Voice from other similar products?
It features a very user-friendly UI. It has a reliable call forwarding facility. One can send and receive a limitless number of texts and calls. Setting up a profile is a relatively simple job. You would have no trouble utilizing it when you have previously utilized any one of Google office platforms.
What is your favorite aspect of this product?
Google voice is primarily used to start Searching for crucial information for our research project. Almost all of the time, simply typing or texting didn't seem to work. In a result, using Google Voice in the workplace might help you save a substantial time on communications. That saved time can then be put to better use.
What do you dislike most about this product?
One shortcoming was that it doesn't provide toll-free lines, which could be a significant disadvantage for businesses with clientele located all around the world.
What recommendations would you give to someone considering this product?
Google Voice is just a stylish choice for small organizations, especially those that have previously utilized either of Google's office products. Self-employed people on a low budget might also benefit from it because they frequently require second contact details for company.
Pros
- Reliable
- Efficient Service
- Saves Time
- Respectful
Alecsandra V.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Amazing FREE Virtual Meeting Service
Likeliness to Recommend
What differentiates Google Voice from other similar products?
I utilize Google Voice using their VoIP service. It's fantastic! I can get really busy handling calls. Using this capability, I am very easy attending calls using tablet, laptop or any device. Letting me to converse with several clients, staff, or sponsors at the very same time but without any interruption.
What is your favorite aspect of this product?
The capacity to hold online meetings with colleagues is Google Voice's very beneficial feature. That's the ideal option, and it spares me a lot of money.
What do you dislike most about this product?
The limitation of having more than 1 phone number was my least preferred feature of the application. I normally lose connection and have to discontinue a call.
What recommendations would you give to someone considering this product?
The capacity to hold online meetings with colleagues is Google Voice's very beneficial feature. That's the ideal option, and it spares me a lot of money.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Mariana E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
It is beneficial in our digital age.
Likeliness to Recommend
What differentiates Google Voice from other similar products?
I appreciate having the ability to receive calls and messages in a consolidated location that is accessible for everybody I grant internet accessibility to.
What is your favorite aspect of this product?
A most apparent choice is a low-budget business link for my many commercial enterprises. This saves me from having to purchase a whole phone system for many of my micro-businesses since they first start.
What do you dislike most about this product?
When someone messages me, my cellphone often may not ring or send a notification to my device. I often have no idea till I read my inbox.
What recommendations would you give to someone considering this product?
I'd propose establishing a Google Voice connection as quickly as may be anticipated for organization. It's absolutely free to start, so you'll just need to sign in on rare occasions to ensure the number assigned to you. When you first begin, you have such a limited set of numbers to choose from. When you postpone, you'll have much less alternatives to choose from.
Pros
- Helps Innovate
- Caring
- Saves Time
- Respectful