What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Audio Transcription
Analytics Reporting
Speech Access and Personal Assistant
Centralized Management Portal
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews
Elaina C.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Google Voice-Top Notch VoIP Solution
Likeliness to Recommend
What differentiates Google Voice from other similar products?
BlueJeans Meetings Company is the perfect voice mail transcription and best user-friendly interface. It is the most consistent call forwarding service. Thus, you can enjoy unlimited calls and texting features. Furthermore, it is quite simple to use and the account can also be registered with a few steps.
What is your favorite aspect of this product?
Google Voice is the best VoIP platform that provides a user-friendly interface. It enhances the quality of calls and makes the user able to enjoy customization services. Additionally, they provide unlimited features, perfect monthly plans, and reliable communication services. Hence, it is one of the best solutions for multiple enterprises.
What do you dislike most about this product?
With the multiple positive features, there are a few drawbacks that you'll experience like the BlueJeans Meetings don't provide any free services. So, like some other companies, it doesn't provide any free trial for plans and chatting services. Additionally, the higher reporting service is also available with the premium plan only.
What recommendations would you give to someone considering this product?
BlueJeans Meetings promotes voice-over-internet-protocol and cost-effective calling services. Thus, it is highly recommended for use, due to the multiple service plan, high-quality performance, and irresistible affordable rates. So, bring on their premium plan to enjoy the multiple paybacks.
Pros
- Continually Improving Product
- Respectful
- Client Friendly Policies
- Fair
Skylar C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2022
Google voice offers an abundance of features
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Google Voice offers an abundance of features to its user. The specifically account designed for the business community gives more advanced features and experiences than the personal account holder enjoy. Google Voice allows you to schedule your meeting and connect your call directly to desired person or group of people. You don't need to have a number to utilize this software. You just need to download it on your desktop or your mobile phone and go for it without giving any personal information. You can easily forward your call without any hectic and enjoy audio or video conference calling within a specific limit of people.
What is your favorite aspect of this product?
You can easily switch your meeting from mobile to desktop without interrupting the meeting. The Ring group feature is being used by large organizations to connect one single call with a large number of employees by using a single number and all the employees collect necessary data by a single voice call or live streaming.
What do you dislike most about this product?
Privacy threat needs improvement because the customers are conscious about their privacy.
What recommendations would you give to someone considering this product?
The google voice subscription starts from $6 to $10.You will get unlimited benefits from google voice in exchange for nominal charges. I recommend you to try the free version of google voice and scrutinize all the benefits that play a crucial part in your day-to-day meeting and give you a scene of security.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Lara D.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2022
Great platform that supports international calls
Likeliness to Recommend
What differentiates Google Voice from other similar products?
If you don’t want to give someone your personal number, you can give them your Google voice number and organize it to forward call on your personal number. It also possesses a voicemail service. Moreover, it lets you to decide either to accept or decline the call.
What is your favorite aspect of this product?
Google voice is free services which provide you an opportunity to make a private or a worldwide call. It can be used on your computer and mobile as well. It provides you a personal number which is linked to your account. Using this software, you can send and receive text messages and even attachments. Moreover, it makes sure to store your content soundly.
What do you dislike most about this product?
You may have to manage some technical problems on your own without the support from Google. This service can be sometimes unreliable as you may face some drop calls and disconnects. You will be able to use the service, place call and send messages only when you have an internet connection as it is a VoIP (voice over internet protocol) service.
What recommendations would you give to someone considering this product?
In my opinion, you can easily use this software as it is simple to operate and possesses a lot of benefits. It also provides you an easy-to-use strategy. You should use Google voice if you really want to safe your call service charges.
Pros
- Enables Productivity
- Unique Features
- Caring
- Respectful