What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Audio Transcription
Analytics Reporting
Speech Access and Personal Assistant
Centralized Management Portal
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews
Ndome G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Perfect Communication Software For Business
Likeliness to Recommend
What differentiates Google Voice from other similar products?
What makes Google Voice unique is that it keeps everyone connected at workspaces. It's also cost effective and easy to use
What is your favorite aspect of this product?
As a communication software, Google Voice is the most affordable. The software is easy to use. I like the many Communication features
What do you dislike most about this product?
I have zero complaints about Google Voice
What recommendations would you give to someone considering this product?
I recommend Google Voice as it's affordable, resourceful and makes communication easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sarwat F.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2022
Quite an efficient software.
Likeliness to Recommend
What differentiates Google Voice from other similar products?
This is a very easy to use tool. Can be accessed from any device(phone, laptop etc)
What is your favorite aspect of this product?
Not having to give out my phone number.
What do you dislike most about this product?
The notifications might be a little delayed.
What recommendations would you give to someone considering this product?
Please use it especially during work from home times.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Kurwagira M.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2022
Great Tool For Employee Communication
Likeliness to Recommend
What differentiates Google Voice from other similar products?
With Google Voice, it's easy for employees to keep connected no matter the location or device they are using
What is your favorite aspect of this product?
I like the effectiveness of Google Voice when it comes to employees Engagement I like that using Google Voice is seamless and that the software is affordable I have used this software long enough and it's the best
What do you dislike most about this product?
Never experienced any hurdles while using Google Voice
What recommendations would you give to someone considering this product?
I recommend Google Voice as it works well as a unified communication software
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy