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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Pawan R.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Great product and easy to use

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The user interface of the product is quite good and complexity is very low. Any person with minimal basic technical knowledge is capable of using it allowing simple features of screen sharing, setting up quick meetings, keeping a track record and many other fears

What is your favorite aspect of this product?

The simplicity and user friendliness feature

What do you dislike most about this product?

The display after screen sharing that provides mirror view

What recommendations would you give to someone considering this product?

Must try if you are in professional setup or small community setup

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

Júlio C.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Excellent product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Design, it's all within one suite, called Workspace. It wouldn't be a matter of differentiation, but rather of preference and simple usability, which is the case with Meet

What is your favorite aspect of this product?

Simplified, intuitive layout

What do you dislike most about this product?

More interaction options and maybe even something close to a chat channel with discord or slack, for better integration with the team

What recommendations would you give to someone considering this product?

Total Recommendation

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Respectful

Matthew H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Easy to Use Platform

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It's simple and intuitive interface ensures smooth collaboration, even for users new to the platform. With features like real-time captions and automatic adjustment for low bandwidth, Google Meet prioritizes accessibility and ensures a consistent experience for all participants.

What is your favorite aspect of this product?

I particularly appreciate how during screen sharing, it automatically shares files in the chat link, enhancing collaboration and productivity.

What do you dislike most about this product?

What I dislike most about Google Meet is the one-hour time limit on meetings for the free plan

What recommendations would you give to someone considering this product?

For those considering Google Meet, I recommend exploring the paid plans if you anticipate needing longer meeting durations or additional features like video recording.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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