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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Dogan C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Great for Quick Meetings

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

In terms of having very quick meetings at one glance, this tool is the best one.

What is your favorite aspect of this product?

I like the quality adjustment depending on the network connection speed.

What do you dislike most about this product?

I do not like the audio quality of this tool, somehow it's worse than the other ones.

What recommendations would you give to someone considering this product?

I would recommend them to utilize this tool for quick meetings.

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Prabhat S.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Good Tool for Google Ecosystem, Needs Upgrade!

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

1. Integration with Google Workspace: - Seamless synchronization with Google Calendar, Gmail, Google Drive. - Direct access to Google Docs, Sheets, Slides, and Jamboard for real-time collaboration. 2. User-Friendly Interface: - No additional software installation required; accessible directly via web browsers. - Easy joining process with single-click access from shared links. 3. Security: - Encrypted meetings in transit. - Two-step verification. 4. Scalability: -Supports up to 250 participants per meeting. -Live streaming capabilities for up to 100,000 viewers within a domain.

What is your favorite aspect of this product?

Seamless integration with Google Workspace. This integration significantly enhances productivity and convenience by allowing users to schedule, join, and manage meetings directly from Google Calendar, Gmail, and other Google apps. Additionally, the ability to collaborate in real-time on Google Docs, Sheets, and Slides during a meeting is a standout feature. It streamlines workflows, reduces the need to switch between different applications, and fosters efficient, collaborative environments, which is especially beneficial for both educational and professional settings.

What do you dislike most about this product?

The background visual effects are the weakest point of this platform, its very inconsitent and reveals the real background multiple times during a call. Google needs to do some serious upgrades there since this ruins the complete video call experience

What recommendations would you give to someone considering this product?

Leverage Google Calendar Utilize Gmail Collaborate in Real-Time Use Noise Cancellation Use Breakout Rooms Install the Mobile App

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shivangi A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use but provides less features

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Includes AI powered features

What is your favorite aspect of this product?

Integration with other Google apps like Gmail

What do you dislike most about this product?

Less features

What recommendations would you give to someone considering this product?

Easy to use but provides less features

Pros

  • Caring
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered

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