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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Somesh Singh R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It's audio video conferencing features and screen sharing allow over the call, mouse control and file transfer featurs

What is your favorite aspect of this product?

Auduo Conferring call over a bridge, white keyboard

What recommendations would you give to someone considering this product?

Excellent product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rahul C.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Easy and Productive !

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It's simple and no nonsense product.

What is your favorite aspect of this product?

Ease and convenience is the main highlight.

What do you dislike most about this product?

It does not perform that well in meetings with large audience. Only goes well with google workspace.

What recommendations would you give to someone considering this product?

Go for it. I won't disappoint you. Brings immense business value with it.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Aron C.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Effective space for meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Easy to use and navigate. Unlimited time

What is your favorite aspect of this product?

Sharing of files

What do you dislike most about this product?

Limited to sharing multiple files

What recommendations would you give to someone considering this product?

Implement

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Continually Improving Product

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