What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
James R.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Fantastic online video meeting tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I have not experienced any great difference from other products.
What is your favorite aspect of this product?
It helps us in organizing meeting especially during this period of pandemic.
What do you dislike most about this product?
I have not disliked anything from this products since it has been offering great services to us.
What recommendations would you give to someone considering this product?
I recommend this tool for organizing online meeting very effectively.
Pros
- Helps Innovate
- Respectful
- Includes Product Enhancements
- Continually Improving Product
Preet C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2021
Fabulous Communication Software For Business
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The following features that differentiate from other similar products are: - Easy to use interface. - Apps integration like Jamboard and other apps.
What is your favorite aspect of this product?
The following things that I love most in Google meet are: - Easy to use screen sharing feature with just one click. - It is integrated with Google Calendar. - Recording call is very easy to use.
What do you dislike most about this product?
The following features that I don't like in Google Meet are: - Can't share some limited portion of the screen. - Sometimes the microphone doesn't work well.
What recommendations would you give to someone considering this product?
Overall I will like to recommend you to use Google Meet software or platform for your business meetings, school meetings, parent meetings, and any other important meeting work. It will help you to manage your all work in one place online with your laptop or computer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Joseph B.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2021
Excellent video call tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is very effective in making calls and sending text messages in an organization.
What is your favorite aspect of this product?
It has the capability to make online video call and send text messages to an individual.
What do you dislike most about this product?
I have not disliked any feature from this platform.
What recommendations would you give to someone considering this product?
I totally recommend this great tool to any organization for effective and productive communication.
Pros
- Caring
- Respectful
- Client Friendly Policies
- Fair
