What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Rosy O.
- Role: Finance
- Industry: Apparel
- Involvement: End User of Application
Submitted Feb 2021
Free version available.Integrated Google product.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It's a great solution for organizations that do not want to spend a lot of money in conferencing products. It' reliable and allows you to have up to 250 participants in the call.
What is your favorite aspect of this product?
I love the video layouts option that you can choose from (spotlight, sidebar, tiled).
What do you dislike most about this product?
Nothing. I think is amazing for small business realities.
What recommendations would you give to someone considering this product?
Google meet allows multiple access to all other Google suite products for project management and collaborations. It's efficient for users who do not have many video calls and do not need very advanced solution that can be also expensive.
Pros
- Efficient Service
- Respectful
- Client Friendly Policies
- Acts with Integrity
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Easy to use and well integrated to Gmail
Likeliness to Recommend
Pros
- Performance Enhancing
- Fair
- Reliable
- Enables Productivity
Rishi G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Free web based alternative conferencing platform
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet is free and works well on the browser. There is no need to download any extra software. Also, it doesn't disconnects the call at 30 mins like the free version of Zoom does.
What is your favorite aspect of this product?
Given that it is a comparatively new platform, it has all the important features as most of the leading web conferencing platforms.
What do you dislike most about this product?
Sometimes there's a bug when connected to bluetooth earphones on firefox. Audio doesn't come in the earphones even though the settings are changed.
What recommendations would you give to someone considering this product?
It is a great alternative to zoom. It's free and can add 100 people on a single call. It's good for office and educational purposes.
Pros
- Effective Service
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
- Under Delivered
- Less Friendly Negotiation