
What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews

Griffin W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2021
Ideal video conferencing application.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Regarding the difference between other softwares to summarize, Google Meet, unlike zoom, contains the option of canceling noise, which I find great to be in an environment with fluidity of people.
What is your favorite aspect of this product?
I love Google Meet, it offers extraordinary persuasiveness and constantly gets new updates. However, its quality is something that makes this software the best option for video conferencing.
What do you dislike most about this product?
In relation to what I dislike about this software is that it is limited to only 250 participants within a session, therefore companies that have more staff capacity not all at the same time can access this meeting.
What recommendations would you give to someone considering this product?
I believe that when using Google Meet an excellent internet connection is necessary because having a bad connection generates delay in the audio, although the video can be blocked and lose the connection with other people.
Pros
- Performance Enhancing
- Efficient Service
- Client Friendly Policies
- Generous Negotitation

Tauseef S.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Smoothest Video Conferencing Application
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The most distinguishable factor i fount in google meet is the easy and intuitive user interface it provides, furthermore the customer support was excellent.
What is your favorite aspect of this product?
There was no lag whatsoever while sharing the screen during a conference. The feature are user friendly and easy to grasp on
What do you dislike most about this product?
While using the app during low speed connection i faced latency in audio and there was a constant disturbance making the conference unwatchable.
What recommendations would you give to someone considering this product?
Go for it, it provides almost all the necessary features with excellent customer support and the learning curve of the features in also very low so in no time you will learn to use the application.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Inspires Innovation

Michael Z.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2021
Google Meet-Immediate Availability
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Cheaper: the platform has free use plans, although if we are going to use the tool at the corporate level and hire a business plan with MEET, it will be cheaper. Meet is integrated with Google Calendar, so scheduled meetings can be accessed from the same calendar. Like Zoom, the system allows gallery view, so that a large number of users can see their faces simultaneously.
What is your favorite aspect of this product?
Subtitles in real time: when making video calls with other members who speak in English or any other language that we do not master too much, this is a feature that we can take advantage of. It can be used in any of the main browsers: Google Chrome, Mozilla, firefox,
What do you dislike most about this product?
The subtitle function does not work on recordings.
What recommendations would you give to someone considering this product?
One of the most important features of Google Meet are the possibilities for creativity it gives you. In this way, it transforms actions that may seem very simple, such as adding any information instantly, and improves them to facilitate the flow of ideas. In short, I can say that Google meet is a highly recommended tool.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy