What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
David T.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2021
Fantastic platform for online meeting
Likeliness to Recommend
What differentiates Google Meet from other similar products?
This is great platform for organizing online meeting that I have used in our organization.
What is your favorite aspect of this product?
I like the capability of this great platform for organizing face to face interaction with our colleagues. I usually organize most meeting with our clients using Google Meet.
What do you dislike most about this product?
I have not experienced any challenge from this great product since I started using it in our company.
What recommendations would you give to someone considering this product?
I highly recommend this product for effective organization of online meeting.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Inspires Innovation
Gökhan C.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2021
Instant and Everywhere
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Ease of use to start a quick call
What is your favorite aspect of this product?
Instant Meeting opiton and easy invitation system
What do you dislike most about this product?
File transfer could be easier, more clear...
What recommendations would you give to someone considering this product?
If you dont have time to waste, Google Meet is the tool.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Security Frustrates
HEBER MAURICIO A.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2021
"Extraordinary tool for communication".
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The number of participants that can join a meeting, the management and scheduling of events from the calendar, the option to activate instant captions make google meet a difference between the other options.
What is your favorite aspect of this product?
Google meet is a fairly efficient and easy-to-use tool that allows us to maintain a fairly fluid and effective communication, in addition to high quality standards in audio and video, its cost is affordable due to all the capabilities, features and functionality that it includes, without mention all the benefits it provides on a business and personal level.
What do you dislike most about this product?
After using other alternatives, we consider that the google meet implementation was an excellent decision because it satisfies all the needs of our company, for this reason I do not have any negative comments regarding this magnificent tool.
What recommendations would you give to someone considering this product?
If you want a solid and effective solution to carry out remote work that allows you to meet online with your work team, without worrying about where and when you are, google meets is the best option, for this reason I recommend it without thinking. for a moment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
