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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Federico F.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Good product, easy to use

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Easy to use, quality jn video sharing

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

No desktop control

What recommendations would you give to someone considering this product?

Perfect for video conference but not for coworking session

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation

Cons

  • Security Frustrates

Adnan D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Simple to use, but very useful.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Very simple to use tool.

What is your favorite aspect of this product?

It's simple but high quality features, and also that there is free option for all users.

What do you dislike most about this product?

Nothing, every feature I personally use from this product is really high quality.

What recommendations would you give to someone considering this product?

If you need VoIP or Group meeting this is great product for that.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Saves Time

Cons

  • Commodity Features

Leandro M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Quality and secure videoconferencing".

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is quite easy to use, allows direct access from the web with any browser, also from mobile or desktop applications, including gmail applications, its integration with google calendar makes it very compact, the effectiveness of its moderation controls, it also offers instant real-time captions and its anti-hacking features and its lighting control function.

What is your favorite aspect of this product?

- Its interface is very practical and easy to use. - High quality videoconferencing and audio calls. - Allows you to choose the video resolution. - Allows you to save sessions. - Allows you to activate subtitles in real time.

What do you dislike most about this product?

So far there is nothing to dislike, it is really a very useful tool for managing professional communications, we are quite satisfied with its use.

What recommendations would you give to someone considering this product?

Google meet is an excellent platform that facilitates internal and external communications in the business environment, its simple interface will allow your workgroup to connect in audio and video calls quickly and easily, also enjoy excellent quality and unique experiences in each connection, it is worth that you use it and take advantage of all the benefits it can provide to your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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