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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Aasim A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic tool, but a little messy.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The screen sharing feature it provides is better than the others, the mass video conferencing feature above all, it doesn't fluctuate a bit.

What is your favorite aspect of this product?

The white board feature is my favourite of all in it, the environment it provides enables you to make your point stronger and valid.

What do you dislike most about this product?

The updates, application gives again and again in the same week are pretty annoying.

What recommendations would you give to someone considering this product?

Give the updates at a reserved intervals, not hastily.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Inspires Innovation

Rahul N.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

The best product from the best company!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Its from Google. Works to perfection with all Google Apps and is constantly improving with Zero Bugs.

What is your favorite aspect of this product?

Works seamlessly with other Google Apps including Mail & Calendar.

What do you dislike most about this product?

Works best if your business is on Google Apps. If you're on Microsoft or Rediff, you're better off with their own tools for seamless integration.

What recommendations would you give to someone considering this product?

If you are already a part of the Google ecosystem then it's a no brainer

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sergey G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Light and advanced communication

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

We are constantly communicating since we have been using Google Meet; we decided through an internal meeting that this software can discuss, hold meetings, and generally share via remote. We have done meetings of about one or two hours, and it has not cut off the call; it is efficient.

What is your favorite aspect of this product?

It is a very light software that supports any device; I mainly have it on my cell phone, which has been excellent. I communicate with my workgroup from this application to solve any problem. The chat is fast and very simple to use. I can save the chat history, see who can initiate the conversation and the high quality.

What do you dislike most about this product?

We really believe that the UI can be improved, because when we have ten people in a chat, it's really hard to tell who is who.

What recommendations would you give to someone considering this product?

I suggest it for all those interested in implementing an internal communication system with their employees; it is good, it works quickly, and it is very decisive to address critical issues. Google Meet delivers.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

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