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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Isabella D.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Instant meeting tool with lots of features

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

As a product of Google, it's so much reliable, useful, and easy to use.

What is your favorite aspect of this product?

Instant meeting is my favorite feature, no need to install anything, just plug and play type experience.

What do you dislike most about this product?

It should integrate AI to improve user experience.

What recommendations would you give to someone considering this product?

Whenever you need to do a meet, just give it a try. You will not regret.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akshat M.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Great UI and inexpensive

Likeliness to Recommend

6 /10

What differentiates Google Meet from other similar products?

Functionality with whiteboard is great

What is your favorite aspect of this product?

Screen shearing is smooth and you can draw at the same time

What do you dislike most about this product?

Do not have file shearing on same link

What recommendations would you give to someone considering this product?

Yes it's inexpensive and good to have for instant meetings

Pros

  • Unique Features
  • Acts with Integrity
  • Helps Innovate
  • Reliable

Shubham S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Best Online Collaboration Platform!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Audio and Video quality along with real time chat indeed makes google meet stands out as a winner compared to the competitors and makes it an ideal online work collaboration platform!

What is your favorite aspect of this product?

Scheduling meetings directly from the google calendar, Instant meeting invitation, Background changing capabilities, screen sharing and hand raising are few of many excellent features of Google Meet.

What do you dislike most about this product?

Headset connectivity can be tricky and creates occasional audio issues. Multiple times meeting rejoining is required to fix this. Limited number of participants is another area which needs improvement.

What recommendations would you give to someone considering this product?

Indeed the best and super easy to use platform for online collaboration through instant video calls and meetings and endless important features. Must have for every organization as well as for personal use.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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